We're sorry to hear that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaluated to be safe when used as directed. If you haven't already, we do recommend that you discontinue use of this particular product if this has been your experience. As well, we'd like to mention that while our Dawn Platinum Refreshing Rain is now being called Dawn Platinum Fresh Rain, it's still the same great scent. We'll be sure to share your comments with our team. We'd also like to learn more and gather some additional details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.

We're sorry to hear you aren't a fan of the upgraded scent, Bob, and assure you that we're letting our team know your feedback. In the meantime, we'd like to find a Dawn that's a better fit for you. When you have a chance, please get in touch with us at (800) 725-3296.

We're sorry to hear you've had this experience with our Dawn Platinum Fresh Rain, Lala. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.

Thank you for sharing this feedback with us. Every bottle of Dawn should deliver the same grease cleaning power you expect. We did have a formula update, but we wouldn't expect these results because of it. Please call us at (800) 725-3296 when you have a moment so we can learn more about your experience.