This certainly isn’t the experience we want you to have, Cindy, so we’re disappointed to hear this! We’d like to gather some information from your bottle and help, so please give us a call at (800) 725-3296.

We're sorry you don't like the Refreshing Rain Scent, Hopey. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear that this has been your experience, as our Dawn Platinum Fresh Rain has been thoroughly evaluated to be safe when used as directed. We'd like to mention that while our Dawn Platinum Refreshing Rain is now being called Dawn Platinum Fresh Rain, no scent change took place. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this product if this has been your experience. We'd like to mention that we do offer other Dawn versions, and we hope that you'll give another scent a try. So that we can learn more, as well as gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you're able.

We're sorry that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaluated to be safe when used as directed. As well, a lot of thought does go into creating features that we think you'll like. We'd like to mention that while our Dawn Platinum Refreshing Rain was renamed to Dawn Platinum Fresh Rain earlier this year, there were no changes to the scent. This was a name change only. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product if this has been your experience. For a lighter scent, we suggest checking out our Dawn Free & Clear. We also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.

We're sorry to hear you aren't enjoying the new scent. Your feedback is greatly appreciated, so we're sharing this with the rest of our team. If you'd like to share more, we invite you to give us a call at (800) 725-3296.