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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,452 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 7,271-7,280 of 8,452 reviews
Mar 16, 2024
Reviewer name: Liz123
1 out of 5 stars
1 out of 5 stars review

Dislike new scent

I am displeased with the new scent. I loved how the old scent was clean but not overwhelming. Hoping it gets changed back.

Review from dawn-dish.com
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reply from Customer Care

We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product, Liz. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products. While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.

Jun 15, 2024
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Don't like rain scent

Bought rain scent by mistake. Its has a potent scent that I don't care for. Will be sure to look for original scent in the future.

Review from walmart.com
Helpful?4IQJXCERQA773700063962
reply from Dawn

We're sorry you didn't like the Refreshing Rain Scent, Den. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

Jun 26, 2024
Reviewer name: Boomer2
3 out of 5 stars
3 out of 5 stars review

“New Fresh Scent” smells awful

I like the cleaning capability of Dawn Platinum, but the “new fresh scent” I can’t stand. It’s awful.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're so sorry you aren't happy with the new Fresh Scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Apr 21, 2022
Reviewer name: YesNo
3 out of 5 stars
3 out of 5 stars review

Disappointed

My last bottle lasted for 5 years- we mainly use the dishwasher. The bubbles lasted a lot longer with the older bottle, and it doesn’t clean as well.

Helpful?4IQJXCERQA773700063962
reply from Supplier Response

We're very sorry you had this experience. In the past five years, we've made a couple changes to our formula; all with the intent of improving the grease cutting ability of Dawn. It may help to know that even if there are fewer suds, the solution is still powering through giving your dishes a great clean. If you have any questions, or if we can help you further, please give us a call at (800) 725.3296.

Apr 16, 2024
Reviewer name: Brenda
3 out of 5 stars
3 out of 5 stars review

No regular scent

They don't have my usual Dawn. I always use the platinum but now all I have to choose from is lemon or rain. Not happy.

Review from walmart.com
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reply from Dawn

We're sorry to hear this, Brenda. We do put a lot of thought into creating features that we think you'll like, though we certainly understand that preferences can vary. Your feedback will be shared with our team. We'd like to mention that our Dawn Platinum is currently available in our Fresh Rain, Clean Lemon, and Wild Jasmine scents. If you'd like further assistance, please give us a call at (800) 725-3296 when you have a chance.

Jul 14, 2021
Reviewer name: Unhappy Customer
2 out of 5 stars
2 out of 5 stars review

Can taste the soap on every dish

Cleans well but leaves aftertaste of overpowering scent on every dish. Please tone down the fragrance it’s awful.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We’re sorry to hear this, since we always want you to be able to enjoy using our products. We can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We do heavily rely on feedback such as this, and we’ll be passing your comments along to the rest of our team. We wouldn't expect Dawn to leave any sort of taste behind. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it could be possible. It may be helpful to know that if certain items always pick up a flavor, they're probably worn to the point of being porous. We’d like to learn more about your experience, so please give us a call at (800) 725-3296 when you have a moment.

Sep 18, 2024
Reviewer name: Capt Keylime
1 out of 5 stars
1 out of 5 stars review

Awful NEW Scent

The scent is awful. Why in the world would they change it? After using this product for years I will not purchase again.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We thank you for sharing your feedback on our recent change to Dawn. We know that scent preference can be very personal, so we're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Sep 17, 2024
Reviewer name: Chewy_B_i_T_s
1 out of 5 stars
1 out of 5 stars review

Terrible new scent.

The new scent is too strong and perfumey. It's cloying and lingers on surfaces and hands. It gives me a headache. You used to have a loyal customer.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're very sorry to learn of your experience with Dawn Platinum Refreshing Rain Dishwashing Liquid. Please know, your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We hope your headache has subsided and we recommend discontinuing use of this dish soap to avoid any further reactions. All this being said, we're not sure what new scent you're referring to since the formula of Dawn Platinum Refreshing Rain hasn’t changed since June, 2022. We did however update the name of the scent, dropping the “re”, so it’s now just “Dawn Platinum Fresh Rain”. In regard to the scent lingering, we wouldn't expect this to be your experience either, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Feb 25, 2024
Reviewer name: Turtle Smith
1 out of 5 stars
1 out of 5 stars review

Terrible smell

Don't change the scent and it's disgusting The whole house stinks awful and I'll never buy it again if it remains

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for sharing your feedback on our Dawn Platinum Fresh Rain. All of our products go through many checks to ensure they deliver the best results, so we appreciate you letting us know that wasn't the case for you. We know scent preferences are personal, and we're always looking to improve our products, so please give us a call at 1-800-725-3296 for assistance, and for us to gather some info for our Quality Team.

Mar 12, 2023
Reviewer name: Nana8
3 out of 5 stars
3 out of 5 stars review

Good product, awful scent

I've used Dawn since it came out and have always been satisfied with the results. But the fresh rain scent is awful.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Dawn Team

We can't thank you enough for being part of our Dawn family, and assure you that we're letting our team know your comments about the scent. We have a variety of fragrance options, so when you have a little time, please reach out to us at (800) 725-3296, and we'll find one that's right for you.