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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,453 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 6,611-6,620 of 8,453 reviews
Sep 9, 2024
Reviewer name: Sarahhhh
1 out of 5 stars
1 out of 5 stars review

The new smell is terrible

The new scent made me physically sick. I honestly can’t believe a company would select something this disgusting. I had to throw a brand new bottle away.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for bringing this to our attention, Sarah. We're committed to ensure our Dawn products are safe for use by performing rigorous safety tests. We want to assure we have made no changes to the scent of our Dawn Dawn Platinum Fresh Rain. If you're feeling sick from the scent, we recommend discontinuing use. Your safety is our highest priority, and want to learn more about your experience. Please call us at (800) 725-3296, ay time from 9:00AM-6:000PM EST.

Mar 13, 2024
Reviewer name: Nancy54321
1 out of 5 stars
1 out of 5 stars review

Dawn‘s new scent change is horrible!

I have used Dawn for ages. Who’s bright idea was it change the scent, it’s horrible! It’s overpowering and lingers on everything, you can’t even drink out of the cup without smelling and tasting the perfume. Please change it back!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

Mar 20, 2024
Reviewer name: sensitive to smell
1 out of 5 stars
1 out of 5 stars review

Not the same

It stinks. The fresh rain fragrance isn't a good choice for washing dishes. Why can't you go back to the wonderful smell from the past? Sometimes it's best to leave well enough alone.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're so sorry you're disapointed with the Fresh Rain fragrance. Extensive research and consumer testing goes into our products to create appealing features and the superior cleaning ability that Dawn consumer like yourself know and trust. Because preferences can vary from person to person, we offer a variety of product versions, and we hope you'll consider trying a different Dawn product, such as our Dawn Lemon Essence scent, or our Dawn Free & Clear Fragrance-Free dish soap. Your satisfaction matters, and our Dawn Team will be happy to assist with any questions or concerns. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Jan 16, 2023
Reviewer name: TD
1 out of 5 stars
1 out of 5 stars review

BAD SMELL

I’ve been using Dawn dishwashing liquid for years. Recently bought a new bottle. The new smell is AWFUL …the smell lingers! Please don’t change a good thing! I need to find a replacement..

Helpful?4IQJXCERQA773700063962
reply from Supplier Response

Please know, TD, your happiness in very important to us, and we're so sad to learn you're not a fan of the recently updated Refreshing Rain scent, in our Dawn Platinum Dishwashing Liquid Dish Soap. We improved the grime fighting power, and upped the intensity of the scent. It's our hope you'll give us a call, so we can help you get back to a fragrance that makes you happy. Our number is 1 (800) 725-3296, and we're taking calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Aug 20, 2024
Reviewer name: Eddie54
1 out of 5 stars
1 out of 5 stars review

Fragrance

The new smell of Dawn literally upsets my stomach. Why does everything have to have fragrance!!! I have used Dawn forever, but can no longer be a customer.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Your long-time loyalty means a lot to us, Eddie, and we're very sorry to hear about your experience with our Fresh Rain scent. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to have this reaction when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, and we hope that you're feeling better. While you most likely did so already, please discontinue using the Dishwashing Soap to avoid any further irritation. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and try our best to make things right. Please give us a call (800) 725-3296.

Sep 15, 2024
Reviewer name: Unfortunate
1 out of 5 stars
1 out of 5 stars review

Terrible beyond words

When using the new scent Dawn product, I’m not sure if I should be washing clothes or dishes. It is nauseating and the smell lingers. I’m looking for a new dish soap product if anyone has recommendations

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're very sorry you're not a fan of the new scent for Dawn Platinum Fresh Rain. Please know that consumer safety is our highest priority, so because you experienced nausea, we'd certainly recommend discontinuing any further use of this Dawn product. In its place, you could give Dawn Platinum in Wild Jasmine or in Clean Lemon scent a try. You're also welcome to call us at (800) 725-3296 for additional assistance!

May 30, 2024
Reviewer name: MegOB
1 out of 5 stars
1 out of 5 stars review

Heavy Scent won't go away

New fresh scent is a nightmare! Kept getting headaches all week long, then opened my kitchen cabinet and it smells like airfreshner had been sprayed in them. Can't get them smell off of dishes or out of my house

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for reaching out about the recent scent changes to Dawn. We value your trust in our dish soap and apologize that you’re not enjoying your current purchase. While there was a scent change for Dawn Ultra Original, the soap you’ve shared is our Dawn Platinum Fresh Rain, which used to be known as “Refreshing Rain”. Yes, there was a fragrance change for this dish soap, but it was in June 2022. Because of this, we're not sure which dish soap you're contacting us about. Whichever it is, please stop using it, as your safety is our priority. While our Safety Team assures us that all Dawn dish soaps can be used comfortably as directed, you may have a particular sensitivity to this version. Give us a call for more help with and to let us know how you’re feeling today. Try washing any surfaces that are keeping the scent with hot water and vinegar. If possible, soak it in this mixture, then rinse. We're here to help, and hope you'll give us an update by calling us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Nov 29, 2022
Reviewer name: Breakaway11
1 out of 5 stars
1 out of 5 stars review

Why change the scent?

This was by far the best dish soap on the market but since they changed the scent it is disgusting. Completely turns me off of using this product now.

Review from dawn-dish.ca
Helpful?4IQJXCERQA773700063962
Jul 27, 2020
Reviewer name: Skatejorer
2 out of 5 stars
2 out of 5 stars review

Bring back the Original Dawn

Not a fan, very difficult to rinse off which leads to much more water use. 4x strength was completely unnecessary. The original Dawn did just fine. Why fix it if it isn't broken?

Helpful?4IQJXCERQA773700063962
reply from TheDawnTeam

We're very sorry you had that experience. We never want to disappoint a Dawn Fan such as yourself. The good news is we still make Dawn Ultra, so you can still find the great Dawn clean you're looking for. If you have any questions, please give us a call at (800)-725-3296. We're here for you.

Apr 22, 2023
Reviewer name: COmom4
1 out of 5 stars
1 out of 5 stars review

Terrible scent

This new scent reminds me of diaper cream from 15 years ago. I think I’m going to throw away this huge Costco sized bottle because no one in my family can stomach the smell, and we all know teenagers don’t need an extra reason not to do dishes.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We're sorry to hear that you and your family are having this experience, and we hope you're all feeling better. Since safety is at the heart of all we do here at Dawn, we can assure you that our products have been thoroughly evaluated to be safe when used as directed. We do recommend that you discontinue use of this product if this has been your experience. As well, we'd like to mention that we do put a lot of thought into creating features that we think you'll like, and we did make a slight perfume level increase to this scent in 2022. However, we do understand that preferences can vary, and we'll be sure to share your comments with our team. We'd also like to gather some more details for our Safety and Quality Teams, so please give us a call at (800) 725-3296 when you have a moment.