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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,453 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 6,201-6,210 of 8,453 reviews
Sep 9, 2024
Reviewer name: Sarahhhh
1 out of 5 stars
1 out of 5 stars review

The new smell is terrible

The new scent made me physically sick. I honestly can’t believe a company would select something this disgusting. I had to throw a brand new bottle away.

Review from dawn-dish.com
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reply from Customer Care

Thank you for bringing this to our attention, Sarah. We're committed to ensure our Dawn products are safe for use by performing rigorous safety tests. We want to assure we have made no changes to the scent of our Dawn Dawn Platinum Fresh Rain. If you're feeling sick from the scent, we recommend discontinuing use. Your safety is our highest priority, and want to learn more about your experience. Please call us at (800) 725-3296, ay time from 9:00AM-6:000PM EST.

May 7, 2024
Reviewer name: loribeth
1 out of 5 stars
1 out of 5 stars review

Horrible smell!

The scent for this is AWFUL. It leaves a scent on the dishes and an aftertaste. Why did you get rid of the original scent??? Horrible. Please bring it back! The rain scent is also terrible. Messes with my allergies and gives me a headache.

Review from dawn-dish.com
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reply from Customer Care

Greetings Lori, thanks for connecting with Dawn and sharing your thoughts regarding Dawn Ultra Original and Dawn Platinum Fresh Rain hand dish soaps. We thank you for sharing your feedback, as it’s greatly valued and it will be forwarded to our R&D Team. You mentioned Dawn Platinum Fresh Rain, as well. We want to assure you that we thoroughly test all of our ingredients for safety before we use them in a product, so the experience you’ve described isn’t what we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. If you still have it, put the bottle in a safe spot in case we ask you to return it to us. In the meantime, please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST for more help with both of these purchases.

May 15, 2023
Reviewer name: Grace
3 out of 5 stars
3 out of 5 stars review

works well. terrible scent.

I have always loved dawn. It works great. I was shocked by the scent of this. I thought it was some cheap hand soap at first. It no longer smells clean…it smells like a bad air freshener. Will not be repurchasing.

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reply from Dawn

Your Dawn Platinum Dish Soap with Refreshing Rain scent should not only be your best partner cleaning dishes, but should be best friends with your nose, too. We're sad to learn you're not a fan of the scent, but understand not every scent is for everyone. We want to help you find the dish soap that'll meet all your needs, call us at 1 (800) 725-3296 any Monday through Friday, from 9 AM to 6 PM, EST.

Jan 28, 2023
Reviewer name: Stepharoni_and_clean
1 out of 5 stars
1 out of 5 stars review

NEW SMELL IS TRASH 🗑

I have bought this dawn only because of the amazing scent and now I only have barely any left of the old scent now it smells HORRIBLE I had to go back to the old OG scent. VERY disappointing I thought I was crazy before I read these reviews.

Review from dawn-dish.com
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reply from The Dawn Team

We're certainly sorry to hear a loyal fan like yourself is disappointed with the scent increase of the Dawn Platinum Dish Liquid Refreshing Rain. When we design our products, we do extensive research and consumer testing to create features that we think you'll love, so we'll be sure to let our team know how you feel. Your satisfaction means everything to us, so we'd like to learn more about your experience and help with this. Please give us a call at (800) 725-3296.

Jul 19, 2024
Reviewer name: Beth79
1 out of 5 stars
1 out of 5 stars review

Fragrance is terrible

The soap is great. The fragrance is awful. I do not like my dish soap to have a fragrance. What are people who are sensitive to smells supposed to do now. I understand some people may like it but why did you have to make it the only option.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for sharing your feedback with us. We're committed to providing you with the best dish washing experience by performing extensive research, and taking in consumer feedback. We understand that everyone has their own favorite scent, and will be sure to share your dislike with our Dawn Original scent. If you have any questions, please feel free to give us a call at (800) 725-3296.

Aug 14, 2024
Reviewer name: Momann
1 out of 5 stars
1 out of 5 stars review

Smell, not a scent!

New scent is awful! I use dawn to clean my sleep apnea machine. No more! Can’t get the horrible smell, hardly a scent, out of the tubing! Please bring original scent back.

Review from dawn-dish.com
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reply from Customer Care

We're sorry you aren't happy with the change in Refreshing Rain. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

Apr 23, 2024
Reviewer name: Not happy bob
1 out of 5 stars
1 out of 5 stars review

New scent is nauseating

The new Dawn scent make me feel sick. It is like wearing perfume. I have bought Dawn for over 20 years. Sadly I will have to switch brands as I can’t handle the smell. Any chance of being back the classic Dawn smell or making an unscented version?

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Speaking of an unscented version, recently, we introduced Dawn E-Z Squeeze Free & Clear Fragrance-Free to store shelves. It has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Aug 20, 2024
Reviewer name: Eddie54
1 out of 5 stars
1 out of 5 stars review

Fragrance

The new smell of Dawn literally upsets my stomach. Why does everything have to have fragrance!!! I have used Dawn forever, but can no longer be a customer.

Review from dawn-dish.com
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reply from Customer Care

Your long-time loyalty means a lot to us, Eddie, and we're very sorry to hear about your experience with our Fresh Rain scent. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to have this reaction when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, and we hope that you're feeling better. While you most likely did so already, please discontinue using the Dishwashing Soap to avoid any further irritation. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and try our best to make things right. Please give us a call (800) 725-3296.

Jan 16, 2023
Reviewer name: TD
1 out of 5 stars
1 out of 5 stars review

BAD SMELL

I’ve been using Dawn dishwashing liquid for years. Recently bought a new bottle. The new smell is AWFUL …the smell lingers! Please don’t change a good thing! I need to find a replacement..

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reply from Supplier Response

Please know, TD, your happiness in very important to us, and we're so sad to learn you're not a fan of the recently updated Refreshing Rain scent, in our Dawn Platinum Dishwashing Liquid Dish Soap. We improved the grime fighting power, and upped the intensity of the scent. It's our hope you'll give us a call, so we can help you get back to a fragrance that makes you happy. Our number is 1 (800) 725-3296, and we're taking calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Nov 29, 2022
Reviewer name: Breakaway11
1 out of 5 stars
1 out of 5 stars review

Why change the scent?

This was by far the best dish soap on the market but since they changed the scent it is disgusting. Completely turns me off of using this product now.

Review from dawn-dish.ca
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