We're sorry that this has been your experience, and we hope that your family is feeling better. Safety is at the heart of all we do here at Dawn, so we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We'll be sure to pass your comments along. We certainly wouldn't expect Dawn to impart any taste of the product into your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and should be rinsed thoroughly and shouldn't be soaked. We hope that you find this helpful. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.

Firstly, thank you so much for your lifetime of loyalty and support. We're so very sorry to hear about this, but we have some good news. The amount of suds you see doesn't determine how clean your dishes get. Even if you see none, you can still get a great clean. The amount of suds you see is impacted by how greasy your dishes are. If you want to see more suds, you can simply add more dish soap to see them. We'd love to hear from you about this, and ensure the feedback of a loyal user like yourself is heard. Please call us at (800) 725-3296.

We're very sorry to learn of your experience with Dawn Platinum Refreshing Rain Dishwashing Liquid, Sammy. Please know, your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We hope you're feeling better and we recommend discontinuing use of this dish soap to avoid any further reactions. All this being said, we want to clear up any confusion, as the formula of Dawn Platinum Refreshing Rain hasn’t changed since June, 2022. We did however update the name of the scent, dropping the “re”, so it’s now just “Dawn Platinum Fresh Rain”. In regard to the scent lingering on dishes, we wouldn't expect this to be your experience either, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Your happiness is important to us, and we're sorry you're not a fan of the recent fragrance change of Dawn Ultra Original. After consulting with a team of consumers, this fragrance was chosen. We had hoped their input would be well-received by all. However, we do respect your preference, and we will be sure to let our R&D Team know your thoughts. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. We hope you'll take a moment to call us for a hand purchasing your next bottle of Dawn. When you have a moment any Monday through Friday, give us a call at 1 (800) 725-3296.

We appreciate you sharing this with us. In June 2022, we did change the formula, so we shared your experience with our team. Please know that your health means the world to us, so we're sorry you're not enjoying the scent of our Dawn Platinum Refreshing Rain. With our products undergoing strict safety checks to ensure they provide you with a comfortable experience, we suggest discontinuing use and giving us a call at (800) 725-3296 so we can learn more about your experience.

Thank you for sharing your feedback on the scent of our Refreshing Rain Dawn Platinum. We want you to know our products go through many checks to ensure they provide you with the results you expect, so we appreciate you letting us know about this. Scent preferences are personal, and we're always looking to improve our products, so your comments are very helpful for us. So we can learn more about this for our Quality Team, and provide some assistance, please give us a call at 1-800-725-3296.

We're sorry to hear that a loyal Dawn fan like you feels this way about the scent. We can assure you that a lot of thought goes into our products. We'd like to mention that while our Dawn Platinum Refreshing Rain now goes by Dawn Platinum Fresh Rain, no scent change has taken place. This was a name change only. However, if you'd prefer a different scent, we hope that you'll give another Dawn version a try. It may be helpful to know that our lightest scent can be found in our Dawn Free & Clear. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.