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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,453 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 5,511-5,520 of 8,453 reviews
Feb 10, 2023
Reviewer name: CassieRN
1 out of 5 stars
1 out of 5 stars review

New refreshing rain sent smells terrible!!!

I have alway used Dawn dish soap. I’ve been buying the platinum refreshing rain scent for a long time and loved the way it USED to smell. Now you have completely changed the scent of the refreshing rain. It smells so awful that I had to throw it away. Don’t give a response of oh we are sorry you don’t like the increases perfume smell. It’s not a problem with increased perfume smell. It’s that you completely changed the scent. Who decided this was a great idea???? Please, please change the scent back. Until you do, I won’t be buying your product. I will change to another brand. I’m so unhappy.

Review from dawn-dish.com
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reply from Dawn

Thanks for taking the time to leave us your review, CassieRN. Your longtime loyalty to Dawn is truly appreciated, and so we're very sorry to learn you no longer love the smell of our Refreshing Rain scent. We'd love to help you with this while also gathering some information on your Dawn bottle to share with our Product Quality Team. Please call us at (800) 725-3296.

Aug 23, 2015
Reviewer name: Eugene
5 out of 5 stars
5 out of 5 stars review

Can't seem to find a better dish soap.

Used this dish soap since it was released I have tried several others hoping to find a cheaper alternative that worked as well as this did I have not been lucky enough to find something cheaper. This is a good product but is fairly expensive when compared to other brands and other makes of dawn dish soap it would be nice if they made something that worked as well as this but was as cheap as say AJAX. I will continue looking but for now this is my go to dish soap.

Review from walmart.com
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Oct 27, 2021
Reviewer name: durham
2 out of 5 stars
2 out of 5 stars review

Not good for sensitive skin!

I have very sensitive skin, and after using this once to clean my makeup sponges I am able to feel the irritation on the skin of my hands. And, oddly, even though it is supposed to have 4x the power, it didn't seem to clean my sponges as well as regular Dawn. I love Dawn and use it for many purposes, but I will not be buying the Platinum again ---- and please don't send it to anyone to be used for washing birds!

Review from dawn-dish.com
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reply from The Dawn Team

We take your safety very seriously, and we sincerely hope you're feeling better now! We'd like the chance to learn more about your recent bottle so we can make a full report to our Safety team and further help, so please give us a call at (800) 725-3296 at your earliest convenience.

Feb 11, 2021
Reviewer name: SAR1
1 out of 5 stars
1 out of 5 stars review

What Happened?

At one time this was a great product but changing the formula also changed the cleaning power. I have to use a lot more product in order to get my dishes and pans clean and non-greasy or I have to put the product directly onto a pan to cut the grease. I am looking into other brands to replace Dawn.

Review from dawn-dish.com
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reply from The Dawn Team

We’d expect you to enjoy an easy yet effective clean with our Dawn Platinum, so we’re sorry that you’re having this experience. The last formula change we made to this product was back in 2015, when we added a new ingredient for improved tough food cleaning. Hard water, which contains a lot of dissolved minerals, is the number one cause of reduced effectiveness. If you live in a hard-water area, you may need to use more dishwashing liquid. As well, the water temperature could be too low. We suggest making sure the water is 105 to 115°F (40.56 to 46.11°C). We hope this helps! We don’t want you to have to say goodbye to the sparkling clean that Dawn provides, so we’d be happy to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.

Dec 13, 2022
Reviewer name: brandi4
2 out of 5 stars
2 out of 5 stars review

Awful New Smell and The Bottle Did NOT Mention...

I have used this for years. I recently purchased a new bottle and was was immediately hit by this horrible odor...the bottle l Iisted the refreshing rain scent... NOTHING on the bottle listed NEW scent or formula. I am very disappointed because this soap works amazing, but I will need to find a new brand because I shouldn't want to gag while doing my dishes. Plus, you CANNOT get the smell off of your hands. Soooo Gross!

Review from dawn-dish.com
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reply from The Dawn Team

Brandi, we're very sorry you had this experience with the new scent of Dawn. Please know that your health and safety are very important to us, and we thoroughly test Dawn to be safe when used as directed. We'd like to learn more about your experience and help you further. When you get a moment, could you give us a call at 800-725-3296.

Oct 22, 2022
Reviewer name: S donley
3 out of 5 stars
3 out of 5 stars review

Have to agree with lots of these reviews

I just bought this dish soap and the smells is very unpleasant. A few years ago I was using a pink dawn scent that had the same bad odor. I gave it to my mom because she couldn’t smell it. I’m hoping this will help identify the scent that is offensive to some Of us and it can be identified so we know what to avoid in the future.

Review from dawn-dish.com
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reply from The Dawn Team

Thank you for sharing this with us. We did have a formula change back in February 2022, but we wouldn't expect this to result from it. We want to learn more about your experience, so please call (800) 725-3296 when you have a moment.

Mar 28, 2025
Reviewer name: Spudz
1 out of 5 stars
1 out of 5 stars review

Horrible smell

I’ve been using Dawn for years and find the new smell of Dawn Platinum utterly revolting. It’s a chemically perfumy odor that’s hard to rinse away and sticks on plastic. Please go back to using more scents from things we’d actually put on plates—lemons, oranges, mint—even spaghetti would smell better than Dawn Platinum.

Review from dawn-dish.com
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reply from Customer Care

We're sorry to hear you aren't a fan of the Refreshing Rain scent, and assure you that we're letting our team know your feedback. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Mar 12, 2025
Reviewer name: gg23
1 out of 5 stars
1 out of 5 stars review

Off putting scent

I've been using Dawn for a very long time and I've never found it lacking to clean all my kitchen ware very well. I bake a lot of pastry and it always works perfectly on my heavy on the butter clean up. I recently bought a refill size Platinum 4x faster without paying attention to the "scent". The "refreshing rain scent" seems more appropriate for clothes washing, definitely not around the kitchen. In fact, it's off putting and competes with my labor-intensive baking. To be fair it still cleans just as well as before. Refill size is too expensive to throw away but too disappointing to ignore my dislike. Just thought you might like to know.

Review from dawn-dish.com
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reply from Customer Care

We're sorry to hear you aren't a fan of the Vibrant Fresh scent, and assure you that we're letting our team know your feedback We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Mar 20, 2025
Reviewer name: Garninator
1 out of 5 stars
1 out of 5 stars review

Cleans great, smells terrible

I have been using Dawn Platinum religiously for nearly a decade. It cleans the best hands down, then one day I buy a new bottle of fresh rain scent and you know what, it smells completely terrible. So bad that it actually makes me feel ill. Then I try other scents hoping to still be able to use it. Lemon, terrible! Jasmine, less so but still terrible! I finally found one scent (Green Papaya) that was ok and I could handle. Now I can't find it anywhere, so I came here just to find you don't list that scent anymore as it must have been discontinued. Why? Who knows but now I'm stuck with the terrible scents and it appears I am not alone. If you can handle the assault on your nasal cavity then I would recommend it, but give it a sniff at the store because for most people I know we've stopped using it because it smells so bad.

Review from dawn-dish.com
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reply from Customer Care

Thank you so much for being a long-time Dawn Platinum user. Your loyalty and satisfaction mean a lot to us, and we're very sorry to hear about your experience with our Fresh Rain, Clean Lemon, and Wild Jasmine, scents. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to be feel ill when using our products as directed. This is because all of them go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, so please discontinue using the Dishwashing Soaps if you haven't done so already. In regard to our Green Papaya scent being discontinued, we're sorry for your disappointment. As a company, it’s always a hard decision to stop making what may be a beloved product. Please know decisions to start or stop making products are based on consumer demand, so feedback like yours is extremely valuable. Be assured we're sharing your comments with the rest of our team. Your experience isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team and tell you more about our new Dawn EZ-Squeeze Free & Clear Unscented Dish Soap as it has the cleaning power of Dawn you know, love, and trust, yet is unscented. Please give us a call (800) 725-3296.

Jan 15, 2019
Reviewer name: monabern
5 out of 5 stars
5 out of 5 stars review

Ah! The power of dawn compells me ! There is nothing else like dawn ! It never fails me ! It is wonderful i love love love this stuff ! Hell i even use this to wash my car! I mean serious its tough enough to wash the grease and grime off my car and gentle enough to use on china what else could you ever desire in a dish wash? And its super concetrated so a tiny bit last forever ! Its a must buy! Dont waste your money on any other dish soap!

Review from influenster.com
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