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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,453 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 5,421-5,430 of 8,453 reviews
Feb 9, 2024
Reviewer name: GeoNolta
1 out of 5 stars
1 out of 5 stars review

Good soap - terrible packaging.

The soap is OK - the packaging is terrible. First, i had a hard time getting it to spray. Secondly, I had to read the directions to learn how to take the cap off - not intuitive. Then, i finally got it back together and it started to spray, then the bottle fell off the top sparayer cap and spilled liquid all over the floor. Also, it's hard to work the spray trigger. I've used spray bottles for 50 years with good results. Dawn redesigned the spray bottle and got it all screwed up. (If it's not broken, don't try to fix it!)

Review from dawn-dish.com
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reply from Customer Care

Thank you for sharing your feedback on our Dawn Powerwash. We want you to know we send all of our products through various checks to ensure they provide the best results, so we appreciate you letting us know about this. So we can learn more for our Quality Team, and provide assistance, please give us a call at 1-800-725-3296.

Mar 16, 2024
Reviewer name: Lisa333
1 out of 5 stars
1 out of 5 stars review

New Scent of blue Dawn is problematic!

The new scent Dawn is causing my hands to itch and my throat to get tight, plus a bit of nausea. I have always used Dawn for all kinds of things and I'm sad to have to discontinue. The smell is not terrible but it does smell like the laundry and not the kitchen. Please stop trying to fix something that's not broken.

Review from dawn-dish.com
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reply from Customer Care

Thank you, Lisa, for sharing this information. We’re very sorry about the experience you had with your Dawn Platinum Dishwashing Liquid, with Refreshing Rain Scent. We understand how upsetting something like this can be. Since we've not changed the scent of this dish soap since June 2022, we don't expect to learn from anyone who's had an experience such as the one you’ve told us about. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the Refreshing Rain Dawn Platinum. Also, please keep the product in the event we may need to retrieve it. Give us a call for further assistance. We're here weekdays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Mar 30, 2021
Reviewer name: Zedmonton
1 out of 5 stars
1 out of 5 stars review

Like using no soap at all

I tried this my last grocery order. I have used 3/4 of the bottle and just ordered another, cheaper brand I used previously. This was like using no soap. Within less than 5 minutes, suds disappeared and a sink of dirty greasy water remained. I had to soak baked on food over night or use vinegar and baking soda to clean. This did not lift it. My dishes were greasy and my practice is to wipe any greasy stuff off before washing and to use super hot water (tough hands after years of washing). Still had to wash and rewash and still a film. Today I used my much cheaper previous popular brand and boom, clean grease free dishes and easily removed fried on food. I do not recommend using this product at all. In fact I used to use original Dawn but this frustrated my so much I won't buy Dawn anymore.

Review from dawn-dish.com
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reply from The Dawn Team

Dawn Platinum Refreshing Rain contains micro-scrubbing enzymes that are designed to power through all types of food messes leaving your dishes sparkling clean, so we're disappointed to hear this hasn't been your experience, since this isn't the quality we'd expect. We'd like to learn more to share with our Quality Team and help, so please give us a call at (800) 725-3296.

Jun 7, 2024
Reviewer name: Mark1
1 out of 5 stars
1 out of 5 stars review

New Scent is the Worst!

I have used only dawn soap for years. The new scent/formula results in excessive scent/flavor on dishes after washing and THOROUGH rinse. It is not a rinsing issue. It is a scent/product issue. I was a loyal user for years and you've lost my businss.

Review from dawn-dish.com
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reply from Customer Care

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Feb 11, 2024
Reviewer name: Jcoe
2 out of 5 stars
2 out of 5 stars review

Greasy dishes

I’ve noticed that Dawn no longer works as it used to. We hand wash dishes in our household, and have noticed they are greasy when they are supposed to be clean. We are on a septic system, and so are very careful with cooking grease..pans are wiped out with paper towels before going into the sink, and they still come out with a film of grease. Very disappointed!

Review from dawn-dish.com
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reply from Customer Care

We're sorry to hear that you're feeling disappointed. We can assure you that Dawn goes through strict quality checks to ensure that you can enjoy a great clean. We'd like to mention that in 2022, our Dawn Platinum's formula was updated to help dissolve everyday grease and tough, cooked-on messes quickly and easily. You may need to use more dishwashing liquid. Another cause of dishwashing liquid not cleaning effectively is the water temperature being too low, as water should be 105 to 115°F (40.56 to 46.11°C). We hope this is helpful. So that we can learn more and see how we can best assist you further, please give us a call at (800) 725-3296 when you have a chance.

Feb 15, 2023
Reviewer name: Myrna
3 out of 5 stars
3 out of 5 stars review

Dawn Platinum New Scent

I just started a new bottle of Dawn Platinum and I’m really disappointed with the new rain scent. It’s drastically different than the bottle I just finished and not in a good way. The scent of dish soap can actually make doing dishes more enjoyable, but this new scent is just odd. Seems like every scent I like (dish soap, Tide laundry detergent, Neutrogena hand cream) ends up getting “improved” with added perfumes according to the preferences of some silly test panel.

Review from dawn-dish.com
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reply from The Dawn Team

We're sorry you're not loving the Dawn Refreshing Rain scent. A lot of thought and research goes into the design of our products to create features that our consumer can love. Since preferences do vary from person to person, we offer a variety of different dish product versions. Your satisfaction is something we care about, and we'd like to further help. Please give us a call at 1-800-725-3296 from 9AM — 6PM EST Monday – Friday.

Sep 21, 2022
Reviewer name: Jonio
1 out of 5 stars
1 out of 5 stars review

Extremely disappointed with the new scent

I have used Dawn for many years and have been extremely happy your product. However, this new scent is awful! I actually gives me a headache. I have a bottle in my kitchen and another one in my laundry room. I have recommended your product to family and friends. I haven’t used anything other than the original Dawn or Dawn platinum for the last 20+ years! Please change the formula back to what it use to be so I don’t have to start searching for another brand!!

Review from dawn-dish.com
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reply from The Dawn Team

We're so sad to learn you've had the experience you've described, Jonio, since comfort and safety are our top priorities. All Dawn products are thoroughly evaluated to be safe when used as directed, so your experience isn't what we expect. We truly hope you'll give us a call, we want to make sure you're feeling OK and gather some more information on your recent purchase. We're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST. Bring your bottle and phone to a quiet place and dial, 1 (800) 725-3296. Help is here.

Jul 12, 2015
Reviewer name: Heath57
5 out of 5 stars
5 out of 5 stars review

AMAZING PRODUCT!

We recently bought Dawn Platinum soap for the first time. My daughter suffers from frequent nosebleeds at night. One night we didn't catch it in time and there were some pretty large spots of blood on her brand new bedspread and favorite nightgown. I was very pleasantly surprised when I mixed some warm water with the Dawn Platinum soap and started started scrubbing the stains. They immediately vanished! It was like an eraser, taking away the entire stain without even leaving a dull remainder (the stains were on white, lilac and mint colored fabric). I am so impressed with this product. I've never found it so easy to get rid of those nasty nosebleed stains. It was the perfect solution to a 2 am wake up call! :) I would most certainly recommend this product and make sure I always have a bottle waiting in the pantry! AMAZING!

Review from dawn-dish.com
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Dec 4, 2022
Reviewer name: Donna58
1 out of 5 stars
1 out of 5 stars review

New Refreshing Rain scent gives me headache

I swear by Dawn Platinum. I use it a lot during the day for hand-washing dishes and kitchen cleanup. I just opened a newly-purchased bottle and found it nauseating. Thought it was just a bad bottle until I read these other reviews about the "improved" scent. The scent is now on my counters where I cleaned up and lingering in the kitchen, and I have a bad headache. Noticed it immediately upon putting some of this in the sink. I also have used Dawn Platinum for years to clean our pool cover several times a week - it removes dust and dirt while being gentle enough not to eat up the plastic, and left a pleasant smell (And the covers saves lots of water from evaporation here in Calif.) I could never leave THIS sickening new smell on anything that I was going to get close to. Please fix this back to the old refreshing rain. Also, PLEASE don't mess with the platinum powerwash spray - the most useful new product to hit the market in years and I would hate to live without it. Thanks.

Review from dawn-dish.com
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reply from The Dawn Team

Thank you for being a loyal Dawn Platinum fan and have found so many uses for it around your house and yard. We're very sorry you had this reaction to the new Refreshing Rain Scent. Please know that your safety is very important to us, and we thoroughly test our products to be safe when used as directed. We'd like to find our more about your experience for our Safety Team. When you get a moment, could you phone us at (800) 725-3296. We're here to help.

Feb 26, 2017
Reviewer name: Littlepuma
5 out of 5 stars
5 out of 5 stars review

This is Only Dish Detergent I wil Use ..

This has been the only dish detergent I have used in YEARS .......... I soak my dirty dishes while cleaning up after a meal, then when you go to wash them, the food washes off quickly, and voila, they are clean !!!! Same for pots and pans, also, I have mopped my small kitchen and bathroom floors with it. I also clean my CPAP facial mask with it, my hair brushes are soaked in a container for at least an hour with DAWN. Well, there are Just some of the things I can think of now, because this product has served me well over the years, I trust its quality and safety in my home. Thank you DAWN, and WALMART .............. xo. ............

Review from walmart.com
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