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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,453 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 5,371-5,380 of 8,453 reviews
Oct 4, 2022
Reviewer name: bbwpl
1 out of 5 stars
1 out of 5 stars review

Stinks!

We’ve been happy with Dawn Platinum for quite awhile. No longer! Can’t have such a strong and nasty smell in our kitchen, not to mention in our dishwater and on our dishes. The old smell wasn’t great, but we buy dish soap for its cleaning power, not its perfume. Can’t get past the smell of this stuff, though, so unless and until you fix the stink problem we’re ex-fans.

Review from dawn-dish.com
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reply from The Dawn Team

We never want fans of Dawn to become ex-fans. We're sorry you're having this experience. Please know that while we understand that scent preferences are very subjective and personal, we're going to let our teams know how you feel. In the meantime, don't forget that Dawn has several versions and scents to please you. If we can help you find one you'll love, give us a call at (800) 725-3296.

Apr 4, 2024
Reviewer name: Giraffe Girl
1 out of 5 stars
1 out of 5 stars review

stinky yucky new scent for original dawn

ORIGINAL DAWN - NEW SCENT: I hate the new smell of "original" Dawn. It is awful. I bought a new bottle (not realizing there was a new scent) and after washing dishes, I looked around my kitchen trying to find what was so stinky, something spoiled but couldn't find anything. I even flushed my sink drains thinking there was something down it. I was sad to realize it is the Dawn new scent. PLEASE PLEASE PLEASE go back to the original scent. I love Dawn. It is my go-to and the only one I buy. Don't encourage me to use your other versions, I just want my original scent back!!!!!!! Please. Thank you.

Review from dawn-dish.com
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reply from Customer Care

Thank you for reaching out to Dawn. We would like to assure you that we're aware the transition from the older Original Scent and the new one could potential impact your experience, especially since this is the first fragrance change for Dawn Ultra with Original Scent in over 10 years. We deeply apologize for any inconvenience or dissatisfaction this may have caused. Your feedback is very important to our R&D Team, and your review will be forwarded to them, as your input will be instrumental in guiding the Dawn Team as they continue to work on future innovations. Sadly, at this time we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. We know you'd not like to hear about other Dawn products that you may enjoy using, but we do want to let you know that we're here and happy to help you with giving another soap a try, if you change your mind. Call us at 1 (800) 725-3296 any Monday through Friday, from 9 AM to 6 PM, EST, if you change your mind.

Apr 18, 2024
Reviewer name: JenninFL
1 out of 5 stars
1 out of 5 stars review

Horrible overpowering new scent

Bought two 90oz jugs of Dawn Platinum Advanced Power at our local club store and was sad to find this product now has an overpowering new scent. Checked the label and see it says “New & Improved Fresh Scent”. This scent bothers our whole family and it smells like we’re washing our dishes in cheap laundry detergent. We’ll be taking this back to the store and from other reviews it sounds like they’ve also changed original Dawn scent, so I’ll be on the hunt for a new product. I’ve loved Dawn since I started using it in the 90s, so this is a sad day.

Review from dawn-dish.com
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reply from Customer Care

Thank you for sharing your feedback on our new Dawn Platinum scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

Sep 8, 2024
Reviewer name: Maddie2000
3 out of 5 stars
3 out of 5 stars review

Good product, bad smell.

This product does what it says it will do, and if it were just about the quality of the product, I'd give it five stars. But I am really not a fan of the scent. I'm typically not sensitive to smells, but for some reason I just really don't love the smell of platinum. Unfortunate, since it is a good product. I will be switching back to regular Dawn when my bottle runs out. Would love for Dawn to come out with new scents for platinum.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We appreciate you taking the time to share how much you dislike the scent of our Platinum dish soap, Maddie. We do extensive research and consumer testing to create appealing features, and decisions on product changes come about from feedback from consumers like yourself. We'd like to talk with your in more detail, to help you find a scent you can love. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Aug 20, 2022
Reviewer name: Cclapp
5 out of 5 stars
5 out of 5 stars review

Great smell

Just bought a new bottle of dawn, thought it was the regular till I started smelling it on my hands. Left me bewildered at first then I seen the scent on the bottle. Absolutely love the smell, works great against all my cooking and grease. The smell is 100% amazing. I even started looking for candles and wax’s with the same smell haha.

Review from dawn-dish.com
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Mar 29, 2015
Reviewer name: JudithT
5 out of 5 stars
5 out of 5 stars review

A great product and well worth the money

[This review was collected as part of a promotion.] I love the smell of Dawn Platinum. It works great on dishes and it also an excellent pre treater for clothes. I've gotten many stains out of clothes with Dawn. It laso uses less so I not only save money, but Ican wash more duishes on a snmall amount. The scent is heavenly and makes dish washing actually relaxing and enjoyable. I highly recommened any Dawn product.

Review from dawn-dish.com
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Feb 1, 2022
Reviewer name: TAlan
1 out of 5 stars
1 out of 5 stars review

Strong Smell

The refreshing rain is not a pleasant smell to wash with. I do not know how they could call it refreshing or anything to do with rain. I do not mind doing dishes but with this fragrance it made it a chore. Why having a overpowering sent for dishes is beyond me. Giving this away and replacing with something else. Go back to original and hopefully does not bring up a PLATINUM bad smell flashback.

Review from dawn-dish.com
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reply from The Dawn Team

When we design our products, we do extensive research and consumer testing to create features that we think you'll love, so we're sorry to hear you're not impressed with the refreshing rain scent. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to share your feedback. Your satisfaction means everything to us, so we'd like to help with this. Please give us a call at (800) 725-3296.

May 2, 2014
Reviewer name: Ramona56
5 out of 5 stars
5 out of 5 stars review

Miracle worker!

[This review was collected as part of a promotion.] I have used any and all dish liquids over the years, including Dawn. When I learned that Dawn developed a new product claiming that soaking a dish that had hard, baked-on food for 5 minutes with Dawn Platinum and then you could wash it and it would be clean instead of soaking the dish over-night so it would be clean, I thought 'R-I-G-H-T'! During a shopping trip I decided to buy the smallest bottle of Dawn Platinum that I could find and give it a try--thinking--'Oh well, what do I have to loose? The worst thing that could happen is that I bought another product making a B-I-G Claim that couldn't back it up.' I cook and bake ALL the time, and I began to put this product to the test for myself to prove that 'companies will say anything and do anything' just to sell a product and make money not caring if they could back up their words or not. What a shock I received! For once, a company actually 'told the truth, the whole truth, and nothing but the truth!' It IS AMAZING! Okay--I admit I was extremely skeptical, but I also admit when a product works as well as a company claims it does! From then and on, I will use NOTHING but Dawn Platinum!! It is an AMAZING PRODUCT!!

Review from dawn-dish.com
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May 12, 2024
Reviewer name: Bring It Back
3 out of 5 stars
3 out of 5 stars review

YUK! The New Scent is just...YUK!

I've been using Dawn for a few years, but the recent new scent is horrific! It makes me crinkle my nose in dissatisfaction and gives me a headache. Why did you change the scent? Along with the grease cutting and incredible cleaners, the scent used to be perfect. If you have any cases of the old product, I'd happily trade them out for the new Dawn I just bought.

Review from dawn-dish.com
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reply from Customer Care

Your loyalty is greatly appreciated, Bring It Back, and we're very sorry to read your review. Based on what you've shared, we do recommend discontinuing use of Dawn Platinum in the Refreshing Rain scent. In its place, we hope you'll give either Dawn EZ Squeeze Free & Clear Unscented or Lemon Essence a try, as they both have all the cleaning power of Dawn with no added scent, or a subtle citrus scent in the case of Lemon Essence. To help you further, as well as provide a complete report to our Safety Team, please hang on to your Dawn Platinum bottle and call us at (800) 725-3296, Monday-Friday, 9 AM - 6 PM EST.

Feb 24, 2022
Reviewer name: Shooter12
5 out of 5 stars
5 out of 5 stars review

Greatest Ever

I started using the product to wash my dishes when traveling for work. I've been on the road and staying in motels for 42 years. The first time I used it I left a few dishes to soak for a few minutes. When I came back to wash them, it looked like they had already been scrubbed. Awesome product.

Review from dawn-dish.com
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