We want you to go strong when you need to, so we recommend giving our Ultra Strong a try. It may help to know Ultra Soft is designed to give a plusher touch, and we'd be excited to help you find a roll you can count on. When you have a moment, give us a call at (800) 777-1410. Chat then!

We're sorry to hear this, Mason, as we have strict quality checks in place to ensure our rolls reach you in the best possible condition. We'd be happy to look into this and see how we can best make this right. Please give us a call at (800) 777-1410 when you're able.