We're sorry to hear that this has been your experience, since our toilet paper goes through many quality checks to ensure that you can enjoy the best. We'd like to look into this further for you. When you have a chance, please give us a call at (800) 777-1410.

We always want you to enjoy the go with Charmin. We'd like to get more information to best help. When you have a chance, please reach out to us at (800) 777-1410.