Thank you for sharing this with us! There's nothing more important to us than the quality of our products, which is why they go through strict quality checks! We continuously work to improve Always Discreet products with research conducted with thousands of users who experience bladder leaks. This year we upgraded our liners with new odor control technology that neutralizes odor instantly and continuously better than before. If you are looking for an unscented liner, we recommend our Always Discreet for sensitive skin Very Light Liners, as they are designed to provide you with the protection you deserve with sensitive skin in mind. So we can learn more and help find the best product to meet your needs, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

It's concerning to hear you have this reaction, and we appreciate you bringing this to our attention. We have strict controls in place to prevent unpleasant experiences with our Always Discreet products, and we use safe ingredients in our products to help mask malodor. We're sharing your report with our Safety and Quality Teams to look into further and wouldn't recommend continuing to use this product if it's causing this reaction. We'd also like to learn more and see if our products for Sensitive Skin may work better for you. To discuss your experience further, call us at 1-800-777-8337, M - F, 9 AM to 6 PM EST, for additional assistance.

We understand how frustrating it can be when your Always Discreet Very Light Liners don’t stick well to your underwear. Our products go through many quality checks to ensure they perform as expected. Adhesion can vary depending on the fabric type, and for best results, we recommend cotton or rayon underwear. We truly appreciate your feedback and will share it with our Quality Assurance Team to help improve our products. Thank you for letting us know!

We're sorry to hear about your experience. We ensure product quality through multiple checks during manufacturing, we apologize this wasn't the case with your recent purchase. A strong bond should form when the release paper is removed and the product is pressed into the undergarment. Thank you for taking the time to share your feedback, it will be shared with our Quality Assurance Team. For assistance, feel free to call us at (855) 206-8286.

I&#39;m sorry to hear that you had a disappointing experience with the scent of Always Discreet products. The scent you noticed comes from the OdorLock™ technology, which is designed to cover odors and impart a slight scent. We understand that the intensity of the fragrance may be strongest when first opening the package, but it should begin to dissipate after that.<br /><br />Regarding the labeling, we strive to communicate the presence of a light scent on the packaging to help you make an informed choice. If you are looking for products without any scent, I recommend trying the Always Discreet for Sensitive Skin line, which is specifically designed to be unscented.<br /><br />

Feedback like this is important to us, and we're sorry your pads weren't up to par, Ariana. We try to ensure you receive your products in high-quality condition with thorough inspections during manufacturing, and we take feedback like this seriously. Call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST, so we can help you further and share your report with Quality Assurance.