We Always want you to feel fully protected and comfortable when using our products, and we're very sorry to hear this was your experience. We'd like a chance to learn a bit more so we can make this right and help you find a great fit. Please give us a call at (855) 206-8286 when you have a moment, and we'll be happy to help.

We're happy to be the protection you can Always count on. We do want to share that our Long Very Light liners are 8.5 inches/220 mm long. If you're looking for a bit more coverage, our Moderate Long Pads are 12.5 inches long and our Light Pads (formerly known as Ultra-Thin Regular Liners) are 9.5 inches long. Trying a different size may give you a better fit, which will also prevent it from bunching up. So we can give you the Discreet experience you deserve, could you please give us a call at (855) 206-8286?

We're so sorry to hear you're not happy with the new scent, and we hope it helps to know that we continuously work to improve Always Discreet pads, liners, and underwear with research conducted with thousands of women who experience bladder leaks. The Always Discreet pads and liners had a different light scent which is used to help control any odor. The new scent on Always Discreet helps to control odor better than ever. If you're looking for the best Always Discreet products without a scent, look for the Always Discreet Sensitive line. We'd love to help further with this and share your thoughts with our team, so please give us a call when you can at 1-855-206-8286, M-F 9am-6pm EST.

Thank you so much for your review of our product. I am sorry some of the adhesive remains in your underwear after using the Discreet liners. We have made some recent changes to the adhesive, so I am glad you brought this to our attention. A normal wash cycle should remove the adhesive. If any adhesive remains you can pre-treat with a liquid detergent like Tide and launder in the hottest water safe for the fabric. If you have any other comments or want to get in touch please feel free to contact our Consumer Relations team at 855-206-8286

We're sorry you didn't like the scent from the odor-neutralizing formula in our liners. While we ensure our ingredients are rigorously tested and meet global safety regulations, we understand some users may prefer unscented products. We have designed Always Discreet for Sensitive Skin Liners free of fragrances, parabens, and rubber, and we'll gladly review these with you. For further assistance, contact us at 1-855-206-8286.

That's definitely not the experience we'd expect you to have with our liners! Please know that before we make any changes, our products go through thorough testing. We'll be sure to pass this feedback along to our team and hope you'll give us a call at (855) 206-8286.