We certainly don't want to cause any confusion, so we're disappointed to hear this has been your experience. Your satisfaction truly means everything to us, so we'd like to learn more and help with this. Please give us a call at (800) 926-8689.

When you're in a hurry to wipe up a mess or catch a spill, the last thing you need is trouble tearing off a sheet. We have strict controls to check the quality of our products throughout the manufacturing process to ensure that our products always provide the quality and performance expected with Bounty. We appreciate that you're a longtime and loyal fan, and would definitely like to take a closer look to help with this. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

We're sorry you weren't satisfied with your recent purchase of Bounty, Odes. Our team is aware of a quality issue that may have impacted your rolls, and it does not meet our high-quality standards. We're working hard to implement immediate interventions to address product quality outages and corrective actions with the highest urgency, and we appreciate you bringing this to our attention. We want to offer appeasement to make this right, and we're sharing your comments with the Quality Assurance to help us improve. If you'd like to discuss this further, please call us at 1-800-926-8689, M-F, 9 AM to 6 PM EST.

Thank you for taking a moment out of your day to review our Bounty Advanced Paper Towels. Please know that we have many quality checks in place to ensure that they are in the best condition possible when they leave the plant. We wouldn't expect them to have a scent; however, they may be able to absorb some scent from strongly fragranced products stored nearby. We'd like to look into this for you. When you get a moment, could you give us a call at (800) 926-8689.

We always want you to have the best experience with every Bounty purchase, Amanda. Our Quality Team assures us that every pack is reviewed, making sure our rolls meet our high standards. Because our paper towels are thirsty for mess, they specialize in "Trap & Lock" embossing, absorbing more liquid and mistakes than ever. This new formula was rolled out in February 2021. We're here to help, and would be happy to talk with you about this. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

It's appreciated that you're a loyal fan of Bounty products. We're sorry sheets on your current purchase are not providing the easy grab and go experience you know and love. When a mess happens, we want to be the paper towel you can count on, and we have a lot of processes in place to ensure quality. Your satisfaction is important to us, and we’d like to gather some information, so we can further help. Please give us a call at 1-800-926-8689.