We apologize for the recent experience with your paper towels, Rhonda. We are aware of a quality issue impacting our Bounty Rolls, and we appreciate you sharing this. This issue does not meet our Quicker, Picker, Upper standards, and we're implementing immediate interventions to address product quality outages and corrective actions with the highest urgency. We take your feedback seriously and want to learn more to help with your purchase. Call us at 1-800-926-8689, M - F, 9 am to 6 pm EST for additional assistance.

We're sorry your towels weren't made to the Bounty quality you expect, and you can be sure we're sharing your comments with the rest of our team. Please know we perform many checks on each Bounty package, and we try our best to ensure they reach you in perfect condition. The Bounty you know and love is still the same, but it's possible we missed some towels. We'd love to help you further and report the package you have. Connect with us at 1-800-926-8689, M-F, 9 am-6 pm EST, when you get a chance.

We're so sorry to hear your Bounty is missing the perforations, and would like to help, Phil. Please know, we have many quality checks in place to ensure only the best products reach you, so this isn't what we'd expect. So we can help you further, please give us a call at (800) 926-8689.

Thanks for taking the time to share your feedback with us here at Bounty. Our team quality tests each roll that comes off the assembly line, and we try our very best to ensure they're in perfect condition. It sounds like this Select-A-Size batch you purchased didn't meet the high standards we both expect, and for that we sincerely apologize. We'd love to help make this right! Please give us a call at (800) 926-8689.

We always appreciate any and all feedback we receive, so we're glad you took the time to share this with us, Dann. Our on pack roll claims compare larger rolls which have more sheets per roll to a base measure unit, such as a regular roll. For example, on Bounty White Select-A-Size, we say 6 big rolls = 8 regular rolls. A regular roll of Bounty Select-A-Size White has 63 sheets, so 63 x 8 = 504 sheets. A big roll of Bounty Select-A-Size White has 84 sheets, so 84 x 6 = 504 sheets. Using this example, 6 big roll packs, have the same number of sheets as 8 regular rolls. We'll be sure to pass your input along to our team. If you'd like to share more or have any questions, feel free to give us a call at (800) 926-8689.

We're sorry to hear that you feel this way, as we'd expect you to enjoy great results when using Bounty. We can assure you that we have many quality checks in place to ensure our paper towels reach you in the best possible condition. We do value your feedback, and we'll be sharing your thoughts with our team. It may be helpful to know that we last updated this product in February 2021, and this was to make it even faster at trapping and locking messes. We also changed the emboss. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you'e able.