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Customer ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars9,418 ratings8,868 reviews
  1. 5 stars77% (7,282)
  2. 4 stars9% (828)
  3. 3 stars4% (341)
  4. 2 stars3% (322)
  5. 1 star7% (645)
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Showing 571-580 of 8,868 reviews
Aug 9, 2023
LindaRA
5 out of 5 stars review

The ONLY brand I buy

There is no other that does the job and does it well. I have tried so many and I found they do not measure your qualites. The Select-a-size is the best the cut cleanly and sharp. the only thing I can not use are new Mega Sizes, a couple too thick for my holder, but otherwise I love my Bounty

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Nov 9, 2020
Anonymous
3 out of 5 stars review

Towels are not the same

Hi--I've been using Bounty paper towels for as long as I can remember. I seek them out because I think they are the best, but recently I have noticed that the towels are not the same as they used to be. First, the towels are rougher--even my husband asked me if I am buying different paper towels as they are so rough (and he never notices anything-lol) . Secondly, they do not tear nicely like they used to. In fact, sometimes the perforation does not even go all the to the top. All in all, not a happy camper....

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're glad you reached out! Our paper towels haven't had any recent updates, so this definitely isn't the experience we would expect for you. We'd like the chance to learn more about your recent purchase so we can help, so please give us a call at (800) 926-8689.

Apr 10, 2023
kdahlhofer
1 out of 5 stars review

Terrible

I have been a loyal Bounty customer for years, but I will be looking for a new brand. The recent changes you've made to the product are terrible. Such a disappointing transformation -- these new paper towels fall apart and are less durable than a dollar store brand. I will not buy your product again unless you revert to the previous version. So upsetting.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

It's disheartening to know you don't want to use our towels any longer, and you can be sure we're sharing your feedback with the Product Quality Team. Losing a loyal consumer like you means a lot to us, and we try our best to ensure each Select-A-Size sheet you use is of the Bounty Quality you love and trust by performing many tests and quality checks during manufacturing. We're sorry some rolled away that upset you. While our towels were upgraded to deliver an improved absorbency and clothlike look and texture to enable messes to be picked up more quickly & completely, your Bounty experience should have remained the same. Hearing from longtime users helps us to identify and fix these errors, so we'd love an opportunity to make this right. Please call us at 1-800-926-8689, M-F, 9 am to 6 pm EST, when you can, so we can review the Bounty Towels you purchased.

Apr 27, 2021
Thankful
5 out of 5 stars review

Thank you

Thank you for continuing to make the full size paper towels! I really hate the split sheet paper towels because you have that serrated part of the sheet that crumbs can get through. You're the only maker that I know that remains to make the full-size sheets and I want to thank you very much!!!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Jun 22, 2022
Txlovesbounty
5 out of 5 stars review

Love My Bounty & Hoping the quality concerns by others is only temporary

Bounty has been THE brand that has been used in my household, my mother's, and my grandmother's. They are by far superior to any other brand I've ever tried. You think your saving money by buying a cheaper brand, but you just and up having to use 2-3 times more just to get the job done.Since I have grandchildren, I appreciate the Select A Size, only bc they don't need a whole sheet most of the time, or if I'm using it to line my containers, I can get it pretty close to the exact size of my container. I, like some of the others, do lean towards the full size rolls for household cleaning tasks, so we purchase both types. Our household just tends to still prefer the use of paper towels opposed to washing reusable towels. We do Recycle ♻️ for this concerned. We have 2 trash cans in our home, 1 for Recycling & the other for everything else. I've read many recent reviews regarding the quality and I am a bit concerned about bulk buying this time, because they seem to be long-term loyal Bounty Users such as myself. I personally haven't noticed any quality issues so far. However, I do always purchase mine from my Local Store & in bulk. Since my last bulk purchase in October 2021, I've only had to purchase 1 pack- 2 Double Roll Select a Size from my local drugstore & did not notice a change in quality. But it's time for me to bulk buy so I will keep my fingers crossed that no quality issues arise. I was actually thinking of purchasing through Amazon, which is what brought me to site today, to check out some of the descriptive words they use. That's when I came across the concerns of others in quality. My question is 2 fold.... The loyal customers that have had issues with quality, Where did you purchase from... Online or Locally in person? 2nd, To Bounty, Is Amazon's subscribe & save program a certified, or reliable, distributer for Bounty? I have noticed some products suffer quality issues when not purchased from Local Stores. I've never purchased Bounty from any type of online distributor, & want to try to avoid the quality issues other's seem to be having as much as possible. Has Bounty made any changes to their product? Loyal Bounty Users would certainly understand I would think, if changes have had to be made with all these issues with supply chain going on. Honesty & transparency would be key to communicate to your customer's, IF this is the case. Thank you so much for any information you can provide.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Dec 26, 2020
Tovster
2 out of 5 stars review

Quality change

Despite the “spin” that customer service offers, Bounty has changed. It is indeed less soft, feels thinner, doesn't separate from the roll properly and sheets separate upon use. There is only one way the product can sustain differences like this - the process must have been changed. It feels like the brand I no longer use. Please revert to the old process.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We assure you that we haven’t made any changes to our paper towel, so we’re disappointed to hear about your recent purchase. The quality of our products is really important to us, so we’d like to gather some details from the rolls you purchased to share with our Quality Team. Please give us a call at (800) 926-8689.

Apr 8, 2023
One less customer
1 out of 5 stars review

Downgraded towels, same expensive price

I couldn't believe how poor the quality is with the new select the size towels. I said to my husband we bought Bounty, right? I thought it was some sort of prank that was being played on me. I'm not sure why the towels have changed, but they do not work the same as they used to. I am now going to be searching out a different brand. Unfortunately, you will be losing a loyal customer unless you change it back to the original. These are like cheap dollar store towels and fall apart when you use them and don't absorb.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

Your longtime loyalty means a lot to us, so we have many quality checks in place to ensure you always get the best. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as share your experience with our Quality Team, so when you have a minute please get in touch with us at (800) 926-8689.

Feb 21, 2021
wishfullthinker
4 out of 5 stars review

Paper towels feel different

I'm so glad to come here and find out that the rougher feel isn't just in my imagination. At first, I thought it might be because my hands were dry, but that's not it. The "cells" in the paper seem deeper, and the paper is less soft and fluffy. I've been a loyal Bounty buyer for more than 20 years, and the paper towels have never felt like this. Perhaps it has to do with the Covid-related shortage?

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Sep 12, 2014
suzzeq
5 out of 5 stars review

PLEASE BRING BACK THE CLASSIC SEASONAL PRINTS

BOUNTY towels are the best- absorbent and good value. BUT.. I hate, hate, and did I mention hate.. the new prints.. I want the beautiful, well designed classic prints.. for example.. the Peanuts fall prints.. the well done artistic turkeys at fall.. the prints you have now are horrible.. lousy prints.. no definition.. just abstract stuff!!! I have to buy cheap brands just to get something decent to look at on my counter!!! Really.. the prints are horrible.. or non=existent at most stores.. sorry.. but let's do a throwback Thursday kind of experience.. and please, please, please.. bring them back!!!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Mar 4, 2022
RichV
2 out of 5 stars review

Bounty has changed

Bounty had always been my favorite- soft & absorbent. I also prefer the convenience of select a size - However - now they have really changed to stiff & scratchy . They do not tear cleanly off the roll and they are not as absorbent as they used to be either. Such a disappointment.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry that a loyal Bounty fan like you is feeling disappointed, Rich, and we'll be sure to pass your thoughts along to the rest of our team. We can assure you that our paper towels go through many quality checks to ensure that they reach you in the best possible condition. We'd like to mention that we did upgrade our paper towels in February 2021 so that they can trap and lock messes even faster than before. As well, they feature a new emboss. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you have a chance.