We understand your frustration and will share your disappointment with our Product Team. Feedback from loyal consumers like you helps a lot, and we're always looking for ways to improve your experience with the Quicker, Picker, Upper, and comments like these mean a lot to us. We're so beary sorry about the Charmin Forever Roll, and if you'd like to discuss this further, call us at 1-800-926-8689, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

We're very sorry you had this experience. Please know that we have many quality checks in place to make sure your Quicker Picker Upper is in great condition. We're sorry this doesn't measure up to our standards. Please give us a call at (800) 926-8689, so we can look into this further for our Quality Team.

We can't thank you enough for your many years with us, Kathy. With the many quality checks we have in place you should always get the very best from Bounty, and we're disappointed to hear that wasn't the case this time. We'd like to get you reassured we're still the quicker picker upper that you can count on, so when you have a chance, please reach out to us at (800) 926-8689.

You'll get the absorbency and strength you love from Bounty, thanks to our new Trap & Lock texture. It does all the cleaning for you, just drop a piece of the paper on your typical everyday mess, and watch how quickly it absorbs any unsightly, "Oops!" Need to share more? We're happy to help, dial 1 (800) 926-8689; we're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

We're truly sorry you feel this way, and appreciate your feedback. Bounty Select A Size towels were upgraded in 2016 to make them two times more absorbent than leading ordinary paper towels, which means you can use less of them and save. In addition, we introduced Bounty Advanced Select A Size and made them exclusively available for Costco members. These sheets are longer (7.1”) than our other Select A Size sheets (5.9”). Bounty Advanced is also our most absorbent Select A Size paper towel. We hope this information is at least somewhat helpful! We'd be glad to further assist if you give us a call at (800) 926-8689.

We're sorry to hear you didn't have the expected experience from Bounty. We'd like to get more information, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 926-8689.

It's appreciated that you've counted on Bounty for years, and we're so sorry you're disappointed with your latest purchase. Our products go through many quality checks, and we try our very best to ensure that each arrives in good condition. Your satisfaction matters, and we'd like to talk in more detail and take a closer look at your product, to further help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.