We’re sorry you’re having this experience, as your happiness is important to us, Jud. Because of the continual increases in commodity prices and the cost of raw materials, we’ve had to make tough choices to try and give all our Bounty consumers the best value possible. While we’ve tried to absorb this price increase as much as possible, we’ve also had to reduce product size to try and keep consumer cost low. We hope you’ll take that into consideration, and continue to trust Bounty to quickly and easily get even the toughest messes cleaned up. If you’d like to share more with us, call us any Monday through Friday, 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

We're sorry to hear that a loyal Bounty fan like you is having this experience, since our paper towels go through many quality checks to ensure that they reach you in the best possible condition. The last change we made to our paper towels was in February 2021, when we updated the embossing. As well, they've been upgraded to trap and lock messes even faster than before. We'll be sure to pass your comments along to our team, and we'd be happy to look into this further. When you're able, please give us a call at (800) 926-8689.

Bounty Paper Towels have been upgraded to "trap & lock" messes faster, so we're sorry to hear a loyal fan like yourself is disappointed with this change. Our products go through many quality checks to make sure they perform as expected, so we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 926-8689.

Thanks for being part of our Bounty family for so many years, Bob. The many quality checks we have in place should always provide you the very best, and we're sorry to hear this. We'd like to get more information to help, as well as share this with our Quality Team. When you have some time, please get in touch with us at (800) 926-8689.

We have a number of quality checks to ensure you get that same great quality that you have for decades, and we're sorry to hear that wasn't the case this time. We'd like to get more information to reassure you that we're still the paper towel you can rely on, as well as being able to share this with our Quality Team, so when you have a minute please reach out to us at (800) 926-8689.

Thanks for taking the time to share your feedback with us. We'd like to help you get your hands on the full-size Bounty sheets, so when you have a chance, please get in touch with us at (800) 926-8689.

Thank you for letting us know how you feel about the plastic wrap on our Bounty Paper Towels. Please know that we rely on consumer feedback, just like yours, Jennifer, and we'll make sure to pass your comments on to our teams. If you have any questions, or if we can help further, let us know by calling 800-926-8689.

We apologize for this experience with our paper towel and appreciate you reaching out. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. Your loyalty is appreciated and we want to talk with you further to gather some details and help make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.