We're sorry you had this experience, Wendy. Since safety is at the heart of all we do, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. To prevent this from happening, we suggest using the product in a well-ventilated area and make sure you're spraying it away from your face. It may also help to hold your dishes at arm’s length to increase the distance between the spray and your nose/mouth. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.

We're sorry you had this experience, and we'll be sure to share this feedback with the rest of our team. We can assure you that our Dawn Platinum Powerwash Dish Spray is specially formulated to power through even the toughest greasy messes. For best results, we suggest only adding water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, let the spray suds sit for 3-4 minutes before wiping and rinsing. As well, while this product isn't meant to have an off-odor, it may smell differently than intended when mixed with certain foods. Since your satisfaction means the world to us, we'd be happy to learn more and see how we can best help. Please give us a call at (800) 725-3296 when you have a chance.