We're sorry that this was your experience, and we hope that you're feeling better. We can assure you that our Dawn Fresh Platinum Powerwash Dish Spray has been thoroughly evaluated to be safe when used as directed, and it may be helpful to know that we recently introduced a new Fresh Clean scent for this Powerwash Dish Spray. We'll be sure to share your comments with our team, and we do recommend discontinuing use of this particular product. You may want to give our Dawn Free & Clear version a try instead, as this features a lighter scent. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.

We're sorry you had this experience. Safety is at the heart of all we do, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We do heavily rely on feedback such as this, and we'll be letting the rest of our team know that you'd like to see an unscented Dawn Platinum Powerwash Dish Spray from us. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a chance.

We are sorry you are having difficulty opening the cover to refill your Dawn Powerwash. We suggest trying these tips to help: * Remove the sprayer from the empty bottle by turning counterclockwise to release. * Remove and discard the disposable cap from the refill bottle. * Place the sprayer on a full refill bottle and give ¼ turn clockwise to secure. * Most importantly, ensure the dip tube and trigger are in the same direction. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

We're sorry you're not a fan of our Dawn Platinum Powerwash Dish Spray's scent, and we'll be sharing your comments with the rest of our team. Safety is at the heart of all we do, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. While this product isn't meant to have an off-odor, it can smell differently than intended when mixed with certain foods. As well, we suggest decreasing the amount you're using if the scent seems too intense. We'd like to learn more about your experience and see how we can best help, so please give us a call at (800) 725-3296 when you have a moment.