We're sorry to hear that you had this experience, and we hope that you're feeling better. Since safety is our top priority here at Dawn, we can assure you that our products have been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary from person to person. We do value your feedback, and your comments will be passed along to the rest of our team. As well, we recommend that you discontinue use of this product. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.

Your experience with Dawn Platinum Powerwash Dish Spray should make you smile with how well it breaks down grease and grime. We always want to learn that you're thrilled with your purchase and we're sad this isn't working out as we expect. We hope you'll give us a call, and a chance to help. Our number is 1 (800) 725-3296, and we're here Mondays through Fridays, from 9 AM to 6 PM, EST.

We're so sorry you started to cough and experienced a headache when using our Dawn Powerwash Dish Spray. Please be assured that every ingredient, as well as the complete formula, is fully evaluated against the highest safety standard using the latest scientific approach for consumer safety. Although this is not a health concern, some consumers may experience a temporary tickle in their nose or throat when spraying Dawn Dish Spray. To avoid this occurring, use the product in a well-ventilated area and spray the product away from your face. It may also help to hold dishes at arm’s length to increase the distance between the spray and the nose and mouth. If you're having any concerns, we recommend that you discontinue use and seek advice from your medical provider. Your safety is our very top priority, and we’d like to learn more details of your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM – 6PM EST Monday – Friday.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original, Lala. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We appreciate you giving Dawn Platinum Powerwash Dish Spray a try, Charlie! We’re delighted to hear it’s worked so well on ceramic cook top stove. Although we haven’t tested it for use on ceramic cook top stove, it’s great to hear a success story!