We thank you for sharing your feedback on our recently purchased bottle of Dawn Platinum Powerwash Dish Spray with Fresh Clean scent. This is a brand new scent for our Dish Spray, which delivers an overall better freshness experience for our consumers. We're sorry to learn you're not a fan of this scent, but we understand that fragrance preference can be very personal. We're sorry to hear you are not a fan of this new one. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn Powerwash Free & Clear Light Pear Scent Spray a try, as this fragrance is lighter and may become a new favorite. We'd love to hear more about your experience and help you as best we can. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST for more assistance.

We're very sorry you had that experience. Please know that your health and safety are the most important thing that we think of at Dawn, and our Powerwash is thoroughly tested to be safe when used as directed. We'll be certain to tell our teams that you don't like the Light Pear scent in our Free & Clear. We'd like to help you further with this. When you get a moment, could you give us a call at 800-725-3296.

We're sorry to hear that this has been your experience, as our Dawn Powerwash Dish Spray has gone through many quality checks to ensure that you can get the best possible results with it. For heavily soiled dishes, we suggest that you let the spray foam suds sit for 3-4 minutes, then wipe & rinse. As well, we suggest giving our Dawn Free & Clear version a try, as this Powerwash features our lightest scent. We hope that this is helpful. We'll be sure to share your comments with our team, and please give us a call at (800) 725-3296 if there's anything more we can assist you with.

We're sorry you're disappointed with how Dawn Powerwash worked. Our dish spray is designed to deliver fast cleaning on baked-on grease. It's also formulated with a combination of ingredients optimized to provide rapid cleaning on tough greasy messes. To achieve the best results, be sure to scrape all chunks of food and grease from cookware before applying the spray. It performs best when sprayed directly on soiled dishes, before adding water. For heavily soiled dishes, let the spray foam suds sit for 3-4 minutes. Water is only needed for the final step, just spray, wipe & rinse. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're sorry that this was your experience, and we hope that you're feeling better. We can assure you that our Dawn Fresh Platinum Powerwash Dish Spray has been thoroughly evaluated to be safe when used as directed, and it may be helpful to know that we recently introduced a new Fresh Clean scent for this Powerwash Dish Spray. We'll be sure to share your comments with our team, and we do recommend discontinuing use of this particular product. You may want to give our Dawn Free & Clear version a try instead, as this features a lighter scent. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.

We always want you to be able to use our products with ease, so we're disappointed to hear this hasn't been the case with your recent Dawn Powerwash purchase. We'd like to learn more about your and your mother's experience to share with our team, so please give us a call at (800) 725-3296.