We're sorry you're not happy with the results from Dawn Powerwash, Debbie. Our products undergo many quality checks to ensure they get to you with the best results. For best results: Use in place of your normal dish soap.Scrape off excess food from your dishes.DO NOT soak in water.Fully squeeze the trigger and spray directly on dishes for fast, continuous coverage.For lightly soiled dishes, rinse with water.For heavily soiled dishes, first allow suds to sit for a few minutes, then wipe and rinse. So we can assist you further, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.