We're sorry you're dissatisfied after trying Dawn Dish Spray. Dawn Powerwash Dish Spray is a different form and contains a unique formula optimized to provide rapid cleaning on tough greasy messes. It performs best when sprayed directly on soiled dishes, before adding water. Water is only needed for the final step, just spray, wipe & rinse. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.