We're confident our Dawn Platinum Powerwash Dish Spray & Refill Set, with Fresh scent, cuts through even the toughest grease and grime, and we'd like to encourage you to let the spray sit on the gunk for a few minutes before wiping it off. This'll give the foam time to break down that grime, making it easier to wipe away. Give it a try and give us a call, telling us how it works out. Our number is 1 (800) 725-3296. We're here Mondays through Fridays from 9 AM to 6 PM, EST.

Thank you so much for your review. With our quality checks, this isn't what we expect to happen once, let alone five times, so we're sorry to hear about this. If you aren't doing so already, while spraying, be sure the yellow parts are lined up. We'd like to gather additional details and help you with this. Please call us at (800) 725-3296.