We're confident our Dawn Platinum Powerwash Dish Spray & Refill Set, with Fresh scent, cuts through even the toughest grease and grime, and we'd like to encourage you to let the spray sit on the gunk for a few minutes before wiping it off. This'll give the foam time to break down that grime, making it easier to wipe away. Give it a try and give us a call, telling us how it works out. Our number is 1 (800) 725-3296. We're here Mondays through Fridays from 9 AM to 6 PM, EST.

Thanks so much for giving our Dish Spray a try, Pam. We're sorry that you found it difficult to use. Our goal is for everyone to enjoy Dawn, so we do many tests to get the design just right. We'd love to share your feedback and experience with our team, and tell you more about our other Dawn products you may enjoy more. Please call us at (800) 725-3296.