We're sorry that you feel this way, since our Dawn Platinum Powerwash Dish Spray is designed to provide your dishes with an easy yet effective clean. We agree that it's important for our products to live up to our advertising claims, which is why we conduct extensive scientific research and laboratory testing, as well as in-home and clinical testing to make certain our advertising claims are factual. For best results, only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we suggest letting the spray foam suds sit for 3-4 minutes, then wipe and rinse. We hope this helps! Your satisfaction means everything to us, so we'd be happy to learn more about your experience. When you have a moment, please give us a call at (800) 725-3296.