We're sorry you aren't happy with your recent Dawn Powerwash purchase. Our products undergo many quality checks to ensure they get to you with the best results. Dawn Powerwash Dish Spray has a unique form and formula. The spray nozzle allows a continuous spray of sudsy foam that clings to dishes, covering all soils. It is also formulated with a novel combination of ingredients optimized to provide rapid cleaning on tough, greasy messes.  So we can help you further, please call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

Thank you, Joann, for giving Dawn Platinum Powerwash Dish Spray with Fresh scent a try. We understand that changing up your dishwashing routine can be tough, and we're thankful you took the risk. We hope you'll keep using the Spray, especially on really dirty, baked on gunk. Spray the foam on those areas, let it sit for a couple minutes, then wipe it all away with your cloth, while making sure all parts of the dish are cleaned. Then, rinse it all away.