Oh no! Your child’s comfort and well-being is our top priority, and we sincerely hope they’re feeling better now. Rest assured that our products and ingredients are tested to be gentle on the most sensitive of skin, but we do know irritation can happen for a number of reasons. Your satisfaction is very important to us, so can you take a moment to connect with us by phone at 1-877-648-2484? We are available Monday - Friday 8 am to 5 pm CST. Thanks!

Hi there, we wanted to let you know that making sure your little one's always comfortable and protected are our main priorities and we truly hope your baby is doing better now. Please know that all of our products go through extensive evaluations to ensure irritation is unlikely to occur even on the most sensitive of skin. So we can learn more about what's happening and help, please reach out to us at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST) when you have a chance. We hope to hear from you soon.