Hi Jhon, we strive to provide products with high quality standards that you can rely on, and we know how important it is to have durable wipes. When you have a moment, please connect with one of our specialists by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). So we can best help, please be sure to keep any remaining product or packaging on-hand for when you reach out. Hope to hear back from you soon!

Hi Ste, we're disappointed to hear that your wipes were dry! We know how important it is to have wipes that are moist enough to take care of the job, so we'd like to learn more about this pack for our team. When you get a chance, please give us a call. We can be reached at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST), and are always happy to help.