We understand that diaper changes are tough enough and we don’t want to add to the chaos with a wipe that is giving you trouble! Our goal is to provide you with a product you can count on and we would like to learn more about your experience to see how we can help. When you get a chance, please give us a call at 1-877-648-2484 (Monday through Friday 7:30 am - 7:00 pm Central Time). You may want to check out our other wipes too, like our Huggies Simply Clean Fresh Wipes. Thank you so much for taking time to review!

Hi jessicalorensen – We appreciate you taking the time to share your review with us and for being a loyal Huggies fan! We’re disappointed to hear about your recent experience. We recently updated the ingredients of our Huggies One & Done Refreshing Wipes, and our wipes should still help you clean up messes with one wipe without shredding, as you’ve described. Because we strive to make highest quality products, we would love the opportunity to better understand your experience and personally assist you. If you haven’t done so already, please reach out to our Consumer Care team at http://bit.ly/8ZuAUH or call 1-877-648-2484 (Monday through Friday 8:00 am - 4:00 pm Central Time). We hope to hear from you soon.

Thanks for so much love, Aileenrose!