Hi there, thanks for reaching out to let us know about this. We're so sorry to hear this pack is not up to our high quality standards, as we know that having durable wipes with enough moisture is essential. We'd like to find out more so we can help! Please reach out to us at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST) when you have a chance. Thank you!

Hey there, we're bummed to hear this feedback and want to assure you that we take your concerns seriously. Please don't hesitate to give us a call should you wish to share more. We are available at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST) and are always happy to help you further.

We’re bummed to hear about your experience with our wipes, as we know how important it is to have a wipe that you can rely on. When you have a moment, please connect with us by phone at 1-877-648-2484. We are available Monday - Friday 8 am to 5 pm CST. Thank you.

Thanks for bringing this to our attention. We know how important it is to have a wipe you can rely on during diaper changes. Your satisfaction is very important to us, so we’d like to learn more so we can see how to help best. Please reach out to us by phone at 1-877-648-2484 (weekdays, 8:00 a.m. to 5 p.m. CST) so we can chat further. Thank you.