This is certainly unexpected and not the experience we’d want you to have! When you have a moment, please connect with one of our specialists by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). Have a great day!

Hi Julia, your child's health and well-being is our top priority, and the last thing we want to hear is that they experienced any discomfort. Please know that our ingredients and products are rigorously tested by professionals to ensure they’re safe for delicate skin. Regardless, we know that irritation can happen for many reasons, so we'd like to find out more about what's happening. Please reach out to us at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST) when you have a chance so we can help further. Thank you and we hope to hear from you soon.

We’re bummed to hear about your experience with our wipes, as we know how important it is to have a wipe that you can rely on. When you have a moment, please connect with us by phone at 1-877-648-2484. We are available Monday - Friday 8 am to 5 pm CST. Thank you.