We appreciate you sharing your experience with us, Ellie. Our EZ Pull 1-handed dispensing lids are intended to make taking the wipes out easier for parents while changing baby. We’d like to find out more about what's happening so we can help find a solution for your family. Please reach out to us at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST) when you have a chance. Thank you.