We are happy to hear that, Jim. Thank you for sharing and leaving us this review.

This is disappointing to hear, Frances, because we always want you to feel protected when using our underwear. We can assure you this isn't something we'd expect, and we'd like to see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can speak to you personally about what happened. Thanks, and we look forward to connecting with you soon.

Hi, Bob. We appreciate you being a user of Depend and want to help find a product that would be the best fit for you. We know that it can be challenging to find your perfect product, so we would recommend trying our Depend Protection with Tabs, as we think this would offer you the best fit and flexibility. You can find them on our website here: https://www.depend.com/en-us/incontinence-products/unisex-and-bed-protectors/protection-with-tabs.

Thanks for the review!

Happy to hear you found them comfortable. For Fresh Protection™ Underwear the long pad inside the underwear is meant to be worn toward the front, since they are designed to absorb urine. Hope this helps.

Your health and well-being are very important to us, judylm, and we hope you’re feeling better. We can assure you that all of our products are tested extensively to ensure irritation is unlikely to occur, so your experience certainly isn’t typical. We’d like to see how we can help and learn more about your recent purchase. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 7:30 a.m. to 7 p.m. CT or contact us here: https://www.depend.com/contact-us so that we can talk more about this. Thanks and we look forward to connecting with you soon.