Hi Mimi Kay, we appreciate your loyalty to Depend® for your mother and we'd expect the same high-quality that you've come to know. While we haven't made any recent changes, what you're describing is certainly unexpected. We want to learn more about what happened and see how we can help. Please reach out to us directly at 1-877-413-3736 (Monday–Friday from 8:00 am – 5:00 pm CST) or contact us online here: https://www.depend.com/contact-us. We hope to hear from you soon.

That's what we aim for!

Great - we're happy to hear these work well for your patients!

We're glad to hear that you felt comfortable when using our briefs, Lucy1. Thanks for the 5 star review, and for sharing your experience with us.

We love to hear the fit and absorbency of our product meet your needs, cmkuc9. Thank you for the review.

Thanks for your review of the Depend Fit-Flex Underwear for Women. We did make some changes to this product, including increasing the amount of absorbent material for less bulk between the legs. The height of the waistband, however, has not changed. These should still offer the same trusted protection with a more flexible and comfortable fit. You may want to take a look at our Depend Silhouette for Women Briefs. While these do have a lower waistband, it's a different type of waistband that may be a better fit for you. This product is also available in a maximum absorbency. You can find out more about them and compare all of our products on the Depend website. Thank you again for your feedback.