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Customer reviews for Depend Fresh Protection Incontinence Underwear for Women, Choose Size for
Depend Fresh Protection Incontinence Underwear for Women, Choose Size
4.5 out of 5 stars
stars
12.9K ratings11.6K reviews
  1. 5 stars72% (9,277)
  2. 4 stars17% (2,207)
  3. 3 stars5% (671)
  4. 2 stars2% (317)
  5. 1 star4% (467)

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Showing 801-810 of 11,645 reviews
Dec 6, 2019
Reviewer name: Steve B
1 out of 5 stars
1 out of 5 stars review

Changed, but not for the better!

I have been ordering these underwear for years and just received the latest order with the "new" underwear. They are a lot thinner and a strange color. They are also packaged in two bundles per box instead of as a four pack as before, much less easy to use and store. Bad move Depend! May have to try the Sams brand.

Helpful?2UE23IYGZPRB3600050893
reply from DependExpert

Hello Steve. While we have made some changes to our underwear, you should expect the same great protection and quality as before. We'd like the opportunity to speak to you further about your experience, and see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can discuss this further with you. Thank you.

May 19, 2026
Reviewer name: Pat99
1 out of 5 stars
1 out of 5 stars review

Latest change has leaks

I have used your products for several years and they always met my needs till now. The Large Maximum, 40 pack has completely changed. It touts “New Softer and Quieter.” I never had leaks before. Now I do. I can't tell if I'm losing control of my bladder or the latest version of Depend does not hold as much as the previous version. I have to change several times a day. I'm glad to be retired. I can no longer recommend this product.

Review from depend.com
Helpful?2UE23IYGZPRB3600050893
reply from Depend Customer Care Team

Hi Pat, we appreciate your review. We always want you to feel protected and confident when wearing our products and we'd like to learn more about your experience and help. When you have a moment, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST). Thank you and we hope to speak with you soon.

Jan 20, 2026
Reviewer name: ibamber09_1745
5 out of 5 stars
5 out of 5 stars review

Comfortably serves its purpose!

[This review was collected as part of a promotion.] Overall product served its purpose along with my main concern being comfort. It has stretchy lining which allows for breathability, just wear with loose clothing for maximum use. While sizing comes in different ranges the stretch allows for multiple sizes! The cuffing around the legs and waist offers maximum protection as well.

Review from depend.com
Helpful?2UE23IYGZPRB3600050893
Jul 14, 2018
Reviewer name: frustrated
1 out of 5 stars
1 out of 5 stars review

No longer fit!

For the past 5 years, I have been getting the large size for my mother-in-law who is almost 100 years old and still dresses herself. I recently ordered her normal size and found that they had changed sizes. She has a 38 in waist and should fit in the large size still, but they are now too tight for her to get up. The next size up is so big on her that they now leak. What was Depends thinking? The goal for is too stay dry, not be fashionable! They say satisfaction guaranteed. I'm not satisfied and a call to the 800 number did me no good. We are now looking for another brand. Any suggestions anyone?

Helpful?2UE23IYGZPRB3600050893
reply from DependExpert

We appreciate your loyalty, and we're disappointed to hear about your mother-in-law's experience. We always want her to feel comfortable and protected when using our Depend Fit-Flex Underwear for Women, and since this hasn't been her experience with the new sizing, we'd like to learn more about what happened and see what we can do to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 7:30 a.m. to 7 p.m. CT or contact us here: https://www.depend.com/contact-us again so that we can continue to discuss this further with you. Thanks, and we look forward to hearing from you soon.

Apr 1, 2026
Reviewer name: AidenB
5 out of 5 stars
5 out of 5 stars review

Recommended for heavy absorption and lightweight f

[This review was collected as part of a promotion.] This product had absolutely amazing absorption when tested, could definitely keep me going during an accident!! I couldn’t smell any odors at all, and neither could my peers. The material feels light for the amount of absorption provided, not to bulky at all.

Review from depend.com
Helpful?2UE23IYGZPRB3600050893
Sep 26, 2018
Reviewer name: britmys
5 out of 5 stars
5 out of 5 stars review

Change in fit

Their recent change in fit meant I had to go to an XL, rather than a L. That was somewhat disconcerting at first; my vanity was conflicted because I had not gained weight. In fact, I had been trying to lose weight for over a year, and choosing to do so in a healthier manner means my average weight is SLOWLY decreasing as I find choices which fit my lifestyle, activity level, etc. Going to an XL was therefore sensible, but a bit of a blow to my better self image. Turns out, I worked through the vanity of hating to size up when I KNEW I was making better choices. The better choice in this instance for me was sizing up to an XL (I hope temporarily) and I am finding the fit changes are a good thing because I am finding these Depends more effective in providing me the means of keeping my OAB private. I realize this confidence in the new fit and deciding to size up is actually helping me to continue in my self-care goal of eventually fitting into smaller sizes and is a good thing. Thanks, Depends! This brand/fit/absorbency level means this is MY preferred choice for giving me more confidence in handling my OAB with intentional self-care.

Helpful?2UE23IYGZPRB3600050893
reply from DependExpert

This is so wonderful to hear, britmys. Good for you for trying a new size to find the perfect fit for you. We are so pleased to hear our Depend Fit-Flex Underwear are keeping you feeling confident and protected at all times. Thank you for your review!

Feb 24, 2026
Reviewer name: RamsesC
3 out of 5 stars
3 out of 5 stars review

Men’s Underwear

[This review was collected as part of a promotion.] Can’t really say all that much about the performance as I’m not really in need of this product. That being said, I tried it out and the sizing seemed to be ok. The texture and fabric of it seemed to be somewhat comfortable but hard to speak on how reliable it is in terms of leakage and retaining everything in there.

Review from depend.com
Helpful?2UE23IYGZPRB3600050893
Feb 3, 2020
Reviewer name: pamelar84
2 out of 5 stars
2 out of 5 stars review

New Depends

The new Depends that are thinner with a design are MUCH LESS absorbent. I have been purchasing for my mother for 2 years and she would go through 1-2 pairs per day; now she needs 3-5 changes. Very disappointed- at 84 she does not care if they are pretty or thin - she just needs something that is absorbent. Looking for an alternative at this time.

Helpful?2UE23IYGZPRB3600050893
reply from Supplier Response

Hi Pamelar84, we appreciate your loyalty to Depend® for your mother, and we want to continue to provide you with the quality that you can rely on. Providing you with the highest standards is our goal and we share your disappointment. As we have not made any recent changes to this product, what you're describing is unexpected. We want to work with you more and see how we can help. Please hang onto the packaging and connect with us at 1-877-413-3736 (available Monday–Friday from 8:00 am – 5:00 pm CST). We look forward to hearing from you.

May 5, 2026
Reviewer name: Katy
3 out of 5 stars
3 out of 5 stars review

Great idea/ could be better

I now have to use these for incontinence. I wish the padding was more absorbent . A bigger pad would be nice and a waistband that is more durable and absorbent would help with leakage. It's frustrating enough to have to use these as is, it's even more annoying when you try to put one on and it's either ripping at the seams or I'm poking a hole through it with my finger. Also when I pull it down to releave my bladder the absorbent pad will sometimes pull away or rip away from the shell of the diaper. A less noisy material would be appreciated too. Nobody likes to advertise what we have to do or use in the bathroom.

Review from depend.com
Helpful?2UE23IYGZPRB3600050893
reply from Depend Customer Service

Hi Katy, thanks for letting us know you had this experience. We always want you to feel protected and confident when wearing our products and we'd like to learn more to see how we can help. Please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST). We hope to hear from you soon.

Feb 22, 2020
Reviewer name: Yvette
2 out of 5 stars
2 out of 5 stars review

Quality of Product

I've used Depends underwear-for-women over five years now, and have seen the quality go down significantly. The inner pants (crouch area) completely pill off, starting at the top. Please review your design and quality of your product, because the short usage period of each underwear brief has become quite expensive.

Helpful?2UE23IYGZPRB3600050893
reply from DependExpert

Hi Yvette, we appreciate your loyalty through the years and we want to continue to provide you with a high-quality product that you've come to rely on. We're disappointed to hear about your experience as this is certainly unexpected. We want to learn more about your purchase and see how we can help you. Please hang onto the packaging and reach out to us at 1-877-413-3736 (available Monday–Friday from 8:00 am – 5:00 pm CST). We look forward to hearing from you.