Thank you for reaching out. We're disappointed to hear about your experience because we always want you to be satisfied when using out product. We'd like to learn more and see how we can help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT. We look forward to hearing from you soon.

Hi Kit, we appreciate you sharing your feedback. We’re disappointed to hear about your experience as this isn't something we'd expect. We’d like the chance to learn more about what happened and see how we can help. When you have a moment, please give us a call at: 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We look forward to speaking with you.