Hi Alice, we're glad that Depend Fresh Protection is working well for you but disappointed to hear that you're experiencing some chafing from time to time. We take your concerns seriously and want to assure you that Depend products are extensively tested and assessed by qualified safety experts to be safe for intimate skin. We'd like to learn more about what occurred and help, so please give us a call when you have a chance. We're available at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). Thank you!

Hi Elizabeth. We're sorry to hear about your recent experience with our Depend Underwear. We would like the opportunity to learn more to see how we can help. Please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST). We hope to hear from you soon.