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Member ratings & reviews for
KLEENEX MAINLINE 12 PACK 144 TISSUES
4.7 out of 5 stars
stars8,597 ratings4,146 reviews
  1. 5 stars84% (7,204)
  2. 4 stars10% (876)
  3. 3 stars3% (232)
  4. 2 stars1% (102)
  5. 1 star2% (183)

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Showing 841-850 of 4,146 reviews
Feb 11, 2024
weeze
3 out of 5 stars review

Terrible colors

Product is fine; however, the design and new colors are awful!! The new colors look like a toddler picked them out.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Social Media Team

We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

Jan 16, 2017
asdf
1 out of 5 stars review

Ugly

Very simple. Ugly. Has Kimberly-Clark forgotten that it's better to retain customers than find new ones?

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Thanks for your feedback on our new designs, and are disappointed to hear that they're not to your liking. From time to time, we do update the graphics on our boxes, and strive to keep these designs uplifting and comforting, while on trend. Even though the outside has changed, the inside still contains the quality and dependable tissues you have grown to love. We'd like to encourage you to visit our Kleenex Brand website and explore all of our new designs and themes at https://www.kleenex.com/en-us/products. Once again, thank you for your feedback, and we'll pass it along to our team!

Jun 22, 2017
Mjae
3 out of 5 stars review

Love the tissue not the box

How about some nautical designs and 2017 colors. I fell like the color of the boxes belong back in the 50's and 60's.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Hello! Thanks so much for your ideas, we appreciate them! And, no worries we certainly hear you. Feel free to check out all the designs we have available at our website: https://www.kleenex.com/en-us. Thanks!

Sep 4, 2018
Scout
1 out of 5 stars review

Box

Actual product fine. Hate design boxes. Crazy designs, colors patterns. Old school much more appealing. Please offer something less crazy.

Review from kleenex.com
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reply from Kleenex Brand Team

Hi Scout! We are happy to hear you love the tissues, but are disappointed to hear you don't feel the same way about the design on the box. We do offer a variety of designs to choose from. You can view our current selection by visiting our website at https://www.kleenex.com/en-us/products.

Sep 11, 2014
PaleBallerina
4 out of 5 stars review

Disappointed

I'm very disappointed in the "new" Kleenex tissues. The former tissues had much more strength, especially when wet.

Review from kleenex.com
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Dec 28, 2022
HAYnyc
1 out of 5 stars review

WHY DID YOU CHANGE CLASSIC KLEENEX ?!! NOT HAPPY!

During the pandemic the classic Kleenex has changed. It is no longer soft and nice. They are very rough, and the 2 ply often separates.

Review from kleenex.com
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reply from Kimberly Clark

We're sad to hear about this, because quality is very important to us. This is unexpected, so we'd like to learn more about what's going on and try to help. When you have a chance, feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us. Thank you.

Feb 23, 2019
Jazz2000
2 out of 5 stars review

The tissues have a oil, chemical smell to them. The smell is horrible. Seems like we had to open several boxes to make sure smell isn't there.!

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand Team

Yikes - that's certainly unexpected! We take a lot of measures to ensure this sort of thing doesn't happen, however sometimes smells can be absorbed during shipment and storage. It's important to us to provide you with the perfect product, so extensive measures are taken at our manufacturing facilities and those who ship, store, and sell our products - We're glad you brought this to our attention. Please give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so we can learn more and help you further.

Jul 24, 2017
Jw1155
5 out of 5 stars review

Kleenex to the rescue

I started to carry a box of Kleenex in my car and now it is mandatory. There is now always a box in my car, on my desk, and this is the only

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

No matter where you are, we've got your back!

Jan 26, 2017
CrystalDragonfly
4 out of 5 stars review

Ugly boxes

Although I will not stop using Kleenex Tissues (I've used them for the last 50 yr.) the new boxes are the UGLIEST I've seen.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand Team

Hello, we’re disappointed to hear our current Kleenex Tissues designs don’t appeal to you, and really appreciate your offer to help. The good news is that we’re constantly innovating to bring new designs (package and graphics) to market. Hopefully future designs are more to your liking, but in the meantime, we hope you agree that what’s inside matters as well and that you enjoy using Kleenex tissue!

Feb 13, 2017
Steve and Denise
2 out of 5 stars review

new box design

We think the new box design sucks. You've forced us to look for another brand and I hate doing that because we like your product.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Hi Steve and Denise! It’s great to know you were a fan of the old designs. To keep things fresh, we do update our designs from time-to-time; but know we’ll take your thoughts in to consideration moving forward. Thanks again for your feedback and we hope you’ll stick with us, as we’re still the same tissues you’ve grown to know and love!