It’s great to know you were a fan of the old designs. To keep things fresh, we do update our designs; but we’ll take your thoughts in to consideration moving forward. Thanks again for your feedback and we hope you’ll stick with us, as we’re still the same tissues you’ve grown to know and love!

We’re sorry to hear about your experience, Sarah. Our Kleenex tissues should not have the odor you described. Providing our consumers with a quality product is important to us and since your experience is not normal for use of our product, our team would like to speak with you directly to receive more information. Please contact by phone at 1-888-955-3363 (Monday - Friday, 8am - 4pm CT). Thank you.

We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

We're sad to hear about this, because quality is very important to us. This is unexpected, so we'd like to learn more about what's going on and try to help. When you have a chance, feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us. Thank you.

Hi Kathi. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Thanks for the great review, Loren! We appreciate the feedback!

Thanks for your feedback on our new designs, and are disappointed to hear that they're not to your liking. From time to time, we do update the graphics on our boxes, and strive to keep these designs uplifting and comforting, while on trend. Even though the outside has changed, the inside still contains the quality and dependable tissues you have grown to love. We'd like to encourage you to visit our Kleenex Brand website and explore all of our new designs and themes at https://www.kleenex.com/en-us/products. Once again, thank you for your feedback, and we'll pass it along to our team!

Hello, we’re disappointed to hear our current Kleenex Tissues designs don’t appeal to you, and really appreciate your offer to help. The good news is that we’re constantly innovating to bring new designs (package and graphics) to market. Hopefully future designs are more to your liking, but in the meantime, we hope you agree that what’s inside matters as well and that you enjoy using Kleenex tissue!