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Member ratings & reviews for
KLEENEX MAINLINE 12 PACK 144 TISSUES
4.7 out of 5 stars
stars8,597 ratings4,146 reviews
  1. 5 stars84% (7,204)
  2. 4 stars10% (876)
  3. 3 stars3% (232)
  4. 2 stars1% (102)
  5. 1 star2% (183)

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Showing 171-180 of 4,146 reviews
Nov 11, 2016
Jean B
1 out of 5 stars review

Box colors are too bright and tacky

I love kleenex tissues and have bought them for years -- always opting for the gray-, tan-, and brown toned-boxes. Suddenly, over the past couple of months, these colors have disappeared. I cannot have brightly colored tissue boxes sitting around my home. They just don't fit in. I have completely stopped buying Kleenex and now use box covers with generic brands. What kind of crazy change is this????

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand Team

Thank you for sharing your review with us, Jean. To stay up to date with current trends, we'll occasionally update the designs on our boxes. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you, while still providing the same dependable quality tissue you have grown to love. Your opinion is truly valuable to us, and we'll certainly pass along your comments to the rest of our Kleenex brand team. We'd also love the opportunity to discuss our new designs with you. If you haven't already, feel free to contact our Consumer Care team at https://www.kleenex.com/en-us/contact-us or by phone at 1-877-904-8482 (Monday through Friday 8:00 am - 4:00 pm Central Time). We hope to hear from you soon.

Jun 23, 2023
Blpsoar
5 out of 5 stars review

Love Kleenex But Not The Bright New Boxes

I have always been loyal to the Kleenex brand but I really, really dislike the new brightly colored boxes. For me they are just too vibrant and don't match any color scheme I have in my home. I really don't want a Kleenex box to be the most noticeable item in the room. Maybe Kleenex could consider supplying both the previous neutral colored boxes along with the more vibrant colors just not in the same multipack.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
May 12, 2014
Donna124F
1 out of 5 stars review

Bad quality

I have used Kleenex for many years with no problems until the last several months. The quality is going down very fast. Now, it seems like every time a tissue is pulled from the box, the lint and larger particles make a terrible mess around the box and on the floor. I usually buy several packages of three boxes at a time. I just purchased 5 packages (15 boxes) and when they are used up (if I can stand the mess), I might try one more box to check quality. If not improved, Kleenex is DONE in my home.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Family Care

Hello, Donna. We are sorry to hear about your recent experience with our Kleenex Everyday tissues. We strive in making our products of the best possible quality and it sounds like this was not the case. We would like to hear more about your experience and speak with you directly. Please contact our team here: http://bit.ly/L5RuXa. Thank you!

Sep 20, 2016
Wendy
1 out of 5 stars review

New designs needed!

I used to keep Kleenex upright boxes around the house but its been a while since the graphics were interesting. My local stores either aren't stocking the one on your website that I like or they aren't available. Granted Betsy Johnson was a disaster on a Kleenex box but that was more of an in-house executive decision misfire than a reason to scrap the whole design program, right? If I ran Kleenex I would launch a public design competition come up with new box graphics. I think you'd get thousands of designs submitted and tons of good ideas. I haven't been buying Kleenex because the boxes I find locally are ugly and I don't want them in the house. And I don't like the tube design because it requires two hands and the colors don't fit with my rooms.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Thank you for contacting us about Kleenex facial tissue, Wendy. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope to keep you in the Kleenex Family. Thanks again.

Jan 13, 2017
runnynose1
3 out of 5 stars review

Color scheme

I love Kleenex tissues! I have the cube box in 7 rooms of my home, in 3 cars, and 2 in my area at work! I have allergies so I have used cases over the years! I've been buying them in bulk at Costco. Recently the color scheme changed. The graphics and colors don't seem to offer a good neutral option. I don't want to buy covers for all my tissue boxes! Are there neutral schemes coming?

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Thanks for being a long-time fan! We appreciate the time you took to share your review with us. From time to time, we will update the graphics on our Kleenex boxes to stay up to date on current design trends, but you opinion truly matters to us. Our goal is to continue providing you the same dependable quality tissues you have loved over the years will providing new, uplifting, and comforting designs that encourage you to share Kleenex care with those around you. We greatly appreciate your feedback and will be sure to share it with the rest of our Kleenex brand team. To discuss further, please contact us directly by phone at 1-800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Jan 7, 2018
Sandie
1 out of 5 stars review

Irritation and sneezing

My husband and I have happily used Kleenex for 15 years+. My husband couldn't stop sneezing when using these and when he used another brand his sneezing stopped. I've been watching some ‘tear jerkers' lately and started using trusted care Kleenex. I'm usually not sensitive to some things that bother my husband. I have sneezed 5 times today and my nose is irritated. Anyone else having problems?

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand Team

Hi, Sandie - Thank you for being a fan over the last 15 years! We're sorry to hear you have a sore nose. To help, you may want to try Kleenex Cool Touch Tissues, which give you a cooling touch for those tender moments. You can find them online at: https://www.kleenex.com/en-us/products/facial-tissues/cool-touch. We hope that helps!!

Aug 17, 2013
Ellen
1 out of 5 stars review

VERY DISAPPOINTED

I have used Kleenex brand tissues for many years. The last packages I purchased with your 'NEW SNEEZE SHIELD' are useless. I didn't check to see if the count went down as well, but in my opinion they aren't even better than nothing! A waste of money to produce. I'm not even sure doubling up on them to use will make up for their ineffectiveness. Maybe tripling up on them will help, but that makes their cost outrageous. I don't purchase them for sneezes ONLY. They are a replacement for a handkerchief and they no longer serve that function. I will be looking into other options in the future.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
Aug 22, 2017
BYMR
4 out of 5 stars review

colors of boxes too wild

Hi. I have been buying kleenex brand for YEARS & I will continue to do so, because I like your product. However......the change of the box designs leaves me disappointed. I keep my bathroom & other rooms very neat & color coordinated. I could always get by with a silver/gray color or something subtle. But the new designs are way too "loud" & look cheap in my rooms. Even plain colors would look fine. I sure hope you change the designs soon. Don't like the boxes at all. Thanks for listening.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Of course and thank you for your feedback! We do change our designs from time to time to stay up to date with current trends, but we're sure to have a design that fits your style. You can always view our whole product offering online at: https://www.kleenex.com/en-us/. We hope you find a design that you like and thanks for being a fan!

Jun 22, 2020
Jerseygirl
5 out of 5 stars review

Tissue quality consistently superior

I only have one recommendation. Please change the design on the boxes. The outside of the boxes used to be very pretty, you could put them anywhere and it would compliment any space. The geometric designs are too busy and not visually appealing especially the smaller regular tissue ones. Tissues are great and I don't mind paying a bit more but the outside is not representative of the quality Kleenex is known for. Just a suggestion and my opinion. Thank you.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
Apr 4, 2017
Kit Kat
1 out of 5 stars review

Hate New Design

I bought Kleenex by the case for my business because of the classic box pattern. I was forced to buy a generic product because it actually had a better design than the new Kleenex boxes. Quality was just as good (if not better) and at a lower price. So I guess you did me a favor.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

We do, from time to time, change our designs; however, the tissues themselves should be the same ones you've grown to know and love. We hope you'll give them another try before making a final decision. Thanks!