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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,388 ratings2,494 reviews
  1. 5 stars79% (2,690)
  2. 4 stars11% (379)
  3. 3 stars3% (118)
  4. 2 stars2% (64)
  5. 1 star4% (137)

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Showing 431-440 of 2,494 reviews
Mar 24, 2016
tflc16
4 out of 5 stars review

Itchy compared to regular kleenex

I have always bought regular Kleenex, but recently bought Ultra Soft. My skin is itchy and irritated and that is the only thing I have changed. How is it different from regular Kleenex. What chemical or additive could cause it?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Hello and thank you for your review. Selected tree species, including spruce, fir, aspen, maple, and eucalyptus are used to manufacture Kleenex facial tissue. All chemicals are subjected to rigorous safety testing and clearance procedures prior to use. Since your experience is not typical, we would like to learn more. At your convenience, please reach out to a member of our Consumer Care team here, https://www.kleenex.com/contactus.aspx or by phone at 1-888-955-3363 (Monday - Friday, 8am - 4pm CT).

Jun 2, 2020
adriannab3179
2 out of 5 stars review

I give this 2 stars because it really pulls the moisture out your nose and makes your skin pull when used sometimes . It really makes you nose puffy and red but it does get the job done at times I wouldnt recommend it

Review from influenster.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Dec 10, 2020
Dani
1 out of 5 stars review

Tissues filled with paper debris

I purchased one pack of three boxes of tissues and they are filled with these debris. I accidentally swallowed some while sneezing in one of these tissues

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Hi Dani! Although a small amount of linty material may be present, excessive lint is not something you should see. Give us a call when you have a moment at 1-800-553-3639, Monday through Friday 8:00am – 5:00pm CST, so we can learn more about this and see how we can help. Thanks!

Apr 5, 2017
Mssmitty
5 out of 5 stars review

Awesome Tissue

I grew up on Kleenex and will never buy anything else. I have it in my office and in my home. It is needed expecially now during pollen season! It's a great product.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

We're here for you during every season!

Jan 24, 2022
Short quality not normal
2 out of 5 stars review

2 ply being put in boxes marked 3 ply!

I've been buying Kleenex for ever and never had this problem until recently. I buy 2 or three boxes a week and there is a distinct difference when you pull out a 2 ply vs. a 3 ply!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi there. We're sad to hear this, because we always want you to be happy with our product, and this is certainly not typical. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

May 5, 2017
YoHimBe
5 out of 5 stars review

ULTRA is Right

If you know someone that's got a cold with a sore red nose and they can't get rid of it; give them a box of these and they will realize the difference. These are also great for cleaning your glasses. Kleenex (Ultra Soft)

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

We're always here for you!

Oct 28, 2016
Sandy31
1 out of 5 stars review

New cube box tissues now have a scent

I have been buying Kleenex brand for eons. I purchased 3 of the new cube box design and all 3 boxes I opened have a slight but definite scent. I have allergies and can't use anything with a scent. Why is there a scent now???

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex

Hello, Sandy. We are sorry to hear about your recent experience. A strong fragrance should not be detected in Kleenex tissues and we would like to learn more. When you have a moment please reach out to our Consumer Care Team by phone at 800-553-3639 (Monday through Friday, 8am - 4pm CT). Thank you.

Jan 17, 2017
sammy
2 out of 5 stars review

old ultra soft doux much softer

Your new "ultra soft" boxes are unattractive, but I could live with that if the quality had not been diminished. This is not the former "ultra soft doux " quality.Bad idea. I expect better of you.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Thank you for your review. There has not been any recent changes to Kleenex Ultra Soft Tissues. To help us learn more about your experience, we ask that you reach out to our Consumer Care Team online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 8am - 4pm CT). Have a great day.

Mar 29, 2019
BBTacoma
5 out of 5 stars review

So soft!

I won't use any other tissue, and have even changed grocery stores until my favorite store decided to carry them. BUT—today's box is perfumed and my nose is not happy. I need a fragrance free tissue. When did you add a fragrance?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand Team

Thanks for being a loyal fan! We love keeping your nose soft and you happy. We can assure you that our Ultra Soft tissues are fragrance free, and no changes have been made recently. Consider connecting with us at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT), so we can learn more about this unusual situation, and help you further. Thanks.

Apr 2, 2020
freewillreviewer
5 out of 5 stars review

I highly recommend this product. I usually get this brand because its very soft and very soothing, and my nose gets really dry often so it feels really good. Kleenex are quite affordable and the boxes are really pretty.

Review from influenster.com
Helpful?2KJY7A6PTUBE3600050299