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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,388 ratings2,494 reviews
  1. 5 stars79% (2,690)
  2. 4 stars11% (379)
  3. 3 stars3% (118)
  4. 2 stars2% (64)
  5. 1 star4% (137)

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Showing 111-120 of 2,494 reviews
May 12, 2018
Tammie
5 out of 5 stars review

Scent?

I have been using these tissue for years. As a family of allergy sufferers it keeps us from having raw noses. BUT the last few boxes seem to have a scent - am I crazy?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Hi! Our Kleenex Ulta Soft tissues remain free of added fragrances, so your family can stay comfortable through allergy season! Thank you for your loyalty, Tammie!

May 3, 2013
bblondie47
5 out of 5 stars review

Ultra soft

yes i WANT TO TELL EVERYONE THAT THIS IS ONE TO USE WHEN YOU HAVE A COLD OR allergeries. I only use Kleenex it is the softness for someone who blows her nose allot.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Apr 18, 2019
mel 282
1 out of 5 stars review

Definitely Scented!

I just bought a box of Ultra Soft. The scent is overwhelming. It looks like other reviewers have the same complaint about the fragrance. Due to allergies, I will be returning this product today.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Our Kleenex Ultra Soft tissues don’t contain any added fragrances or dyes, so we wouldn’t expect there to be any sort of odor. Your comfort is of utmost importance to us and your experience is disappointing to us. Please take a moment to share more details about this with our team so wen can help. You can connect with us at 1-877-424-4543 (weekdays, 7:30 a.m. – 7:00 p.m. CT). Thank you.

Dec 13, 2021
Muck
1 out of 5 stars review

cargo container

just bought my LAST box of Kleenex tissues . Thought i was supporting jobs in Wisconsin and found out that I was actually supporting jobs in Tiawan and China . Wont buy this ever again .

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi Muck. Our facial tissues are made throughout the US & Canada. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us if you want to talk to us more about it. Thank you.

May 30, 2013
ghwillis
3 out of 5 stars review

first batch I 've ever had that was bad

I always purchase Kleenex in large quantity from Costco. This batch is the first I've had that is bad. The tissues do not come apart. It is as though they are glued together, which causes much waste.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Jun 7, 2020
act78
1 out of 5 stars review

What happened?

I bought a bundle of the ultra soft tissues last week and they're anything but. They're so scratchy I feel like I'm blowing my nose with hotel tissues. Never had this problem before. What happened?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand

Hi there. Sounds like you've used our tissues before and know our high quality standards. Since your experience isn't what we'd expect, please reach out to us directly so we can learn more, https://www.kleenex.com/en-us/contactus or by phone at 800-553-3639, Monday through Friday 8:00am – 5:00pm CST. Thank you!

Sep 26, 2023
Car17
1 out of 5 stars review

New boxes☹️

I agree with others- new boxes are AWFUL! Many of us prefer softer, muted boxes. It would be great if you could offer a choice! Still love the tissues.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hey there. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

May 5, 2023
San Hano
1 out of 5 stars review

The Ugliest Kleenex Boxes Ever

The new Kleenex boxes are the ugliest boxes you have ever had in all of my many, many years of buying YOUR brand! I refuse to put those ugly things in my house! Until you change the boxes, I will find and buy another brand of tissue.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi San Hano. We understand that the new designs may not be everyone's cup of tea. We value your feedback and will take it into account for future updates.

Sep 6, 2023
Lori57
1 out of 5 stars review

Hideous boxes

I have used Kleenex for many years. PLEASE change the exterior box designs. These are hideous. My only choice right now is to try and find a box cover for them. Ridiculous. After reading the reviews, looks like I'm not the only one.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi Lori57. We understand that the new designs may not be everyone's cup of tea, and we appreciate your thoughts. Please know we'll take it into consideration for future updates.

May 16, 2018
Jmichelle
1 out of 5 stars review

What happened?

I have been buying Kleenex ultra soft 3 ply for years and now they are so rough. The tissues appear to be 2 ply instead of 3 ply. Now I have to find a new tissue. My nose is raw from using these.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kleenex Brand Team

We appreciate your loyalty over the years, but are disappointed to hear about your recent experience. We haven’t made any recent changes to our Kleenex Ultra Soft tissues. They should still be the same soft, gentle tissues that you know and trust. Since this type of experience isn’t typical we would like to work with you directly to learn more about what happened and see what we can do to help. When you have a little free time please give us a call at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thank you.