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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes
4.5 out of 5 stars
stars
12.6K ratings7,630 reviews
  1. 5 stars74% (9,284)
  2. 4 stars15% (1,886)
  3. 3 stars5% (629)
  4. 2 stars2% (288)
  5. 1 star4% (543)

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Showing 971-980 of 7,630 reviews
Dec 24, 2020
Reviewer name: Sammi8
5 out of 5 stars
5 out of 5 stars review

Cleans great.

[This review was collected as part of a promotion.] I was impressed by the thickness. Cleaned well.I didn't think they were to dry to me it was a good moist wipe.I like the flushable.I felt very clean after use. These will be perfect for my grandson while potty training.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 24, 2020
Reviewer name: Pnkpwr9710
1 out of 5 stars
1 out of 5 stars review

Toilet paper catastrophe

[This review was collected as part of a promotion.] It was a horrible expierence i open the pack and try to get one out and it just tore apart! I literally had to use like 4 torn pieces just to wipe but other than that it was good! I just think when you are wiping the most important part is it coming in one piece!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Please know that this is not typical of our products and we'd love to make this up to you. Please feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one. Thank you!

May 22, 2025
Reviewer name: monsekinns_1406
4 out of 5 stars
4 out of 5 stars review

Their good.

[This review was collected as part of a promotion.] As always, this brand is pretty awesome with their wipes. I dont like that there is a fragrance just because they can mask anything under that word. And nothing that wipes the sensitive areas should have a scent. They do flush easily per usual. 10/10, in my opinion, aside from the fact it has a scent.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Nov 25, 2016
Reviewer name: In pain
1 out of 5 stars
1 out of 5 stars review

Something is VERY WRONG!!

My husband, my 2 kids and myself have been using these wipes for 2 years and haven't ever had a complaint. BUT, the latest large refill pack we bought has just about recked us. At first I just thought it was the kids, then it happened to both my husband and I. All of our butt cracks are RAW!!!! almost bleeding. Something is terribly wrong wit the last pack we bought. I just want everyone to be aware. My poor kids are just suffering.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Thank you for sharing your review with us, and we truly hope you and your family are feeling better. We want to assure you that Cottonelle flushable wipes undergo extensive testing to insure that they are non-irritating and safe for people (including children) to use on healthy skin. Since your experience is not typical and irritation can occur for a variety of reasons, we would like to speak with you directly to learn more and see how we can help. If you haven't already done so, please contact us by phone at 1-877-642-6886 Monday through Friday 8 a.m. – 4 p.m. CST or online at https://www.cottonelle.com/contact-us. We hope to hear from you soon.

May 16, 2018
Reviewer name: bjburg4
4 out of 5 stars
4 out of 5 stars review

Cottonelle Flushable Wipes

[This review was collected as part of a promotion.] I had to ding this product a star right off the bat because I could not get to the wipes! I liked the pop up case but the perforations around the plastic to "push in and pull out" were a joke! Onto the wioes themselves. Their smell was pleasant, not overwhelming, and the wipe had a lot of strength to it. They are advertised as having a wavy ripple to help with cleaning and, although you can visually see the ripple, you cannot feel it. These are very good flushable wipes. I will be buying them in the future and recommending them to my family and friends.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Feb 13, 2025
Reviewer name: alishas1978_9008
5 out of 5 stars
5 out of 5 stars review

Flushable Wipes

[This review was collected as part of a promotion.] I was excited to try these flushable wipes. The scent is soft and not over powering. Packaging is easy and simple to open. Wipes are soaking wet but wet enough to make you feel clean. I most definitely felt nice and clean afterwards. Will very likely continue to purchase these wipes.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Oct 7, 2016
Reviewer name: AREfan
2 out of 5 stars
2 out of 5 stars review

product label is miss leading

[This review was collected as part of a promotion.] while it is moist and does clean fine , and the clean ripple texture is good , product is not actually flushable . clogged my toilet. these type of products do not break down in our sewer lines and they create massive deposits that our water utility workers have to go in and break up . i took one and placed it in a bowl of water and swirled it around to simulate flushing and then let it sit for 30 min. it only started to break down some when i picked it up and pulled it apart . which would not happen if people use it the way you suggest. at that rate it could take weeks or months to break down in a sewer or septic tank . and then by that point the consumer is having to call a plumber .

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle

Hello. We are sorry to hear about your recent experience. Our products go through extensive testing, so you can trust that they’ll pass through properly maintained sewer systems. Thank you.

Dec 28, 2020
Reviewer name: Crissy881
2 out of 5 stars
2 out of 5 stars review

They were alright but not the greatest

[This review was collected as part of a promotion.] I’m pretty disappointed with the quality of these wipes. They were so thin that they ripped coming out of the package. If they were thicker it would be so much easier to get a proper cleaning experience with less waste. But you end up throwing away half the wipes because they tear so easily.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one if there is anything else you'd like to share. Thank you!

Jan 11, 2021
Reviewer name: LC2578
4 out of 5 stars
4 out of 5 stars review

Save my embarrassing moments

[This review was collected as part of a promotion.] Love these wipes. It is very convenient to carry everywhere. Sometimes when I go eat at restaurants and needed to use the restroom, the worst thing happened to me was... no toilet paper. I’m just so happy to carry these on the go pack and solve my problem immediately. They are lightweight and the wipes are soft. There is a nice refreshing scent. It cleans really well and doesn’t clog the toilets.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Jan 8, 2021
Reviewer name: Laww899
4 out of 5 stars
4 out of 5 stars review

Excellent gentle wipes

[This review was collected as part of a promotion.] I have 2 toddlers so I am constantly using wet wipes. These wipes were just as good if not better than some other brands. The wipes were soft on the skin and excellent at removing dirt & other unmentionables gently.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562