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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes
4.5 out of 5 stars
stars
12.6K ratings7,630 reviews
  1. 5 stars74% (9,284)
  2. 4 stars15% (1,886)
  3. 3 stars5% (629)
  4. 2 stars2% (288)
  5. 1 star4% (543)

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Showing 891-900 of 7,630 reviews
Apr 3, 2019
Reviewer name: Chel
5 out of 5 stars
5 out of 5 stars review

Amazing.

I use the wipes all the time and I love them. And they come in handy for other things. We were driving to San Diego and my cousin tried to use the wipers to get rid of the bugs on the windshield and it became so bad he could no longer safely see out the window so we had to pull over on the highway and no one in the car had water so the only thing to use was my Cottonelle wipes and they worked perfectly. If I had felt like I could last the trip without them we would have been in trouble on the side of the road.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

While we can't say we've heard of this unconventional (and not recommended) use, we're certainly glad we were there to help and that you safely arrived to your destination!

Jan 11, 2016
Reviewer name: Acewriter
1 out of 5 stars
1 out of 5 stars review

Changes in Quality

I don't know what's going on with the quality of these wipes lately. They were great when I started buying them a couple of years ago. But the last couple of refills I bought could barely be pulled out of the dispenser individually - I'll bet I wasted half of them because of sticking together and clumping when trying to pull them out. And now this current 168ct. refill has sheets that can't even be pulled out of the dispenser without tearing into pieces like wet paper towels. The sheets are just thinner. Wrong move, Cottonelle.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand Team

Hello, Acewriter. Thanks for your review of our Cottonelle Fresh Care Flushable Cleansing Cloths. We're sorry to hear that you were disappointed in the way that they dispensed and with the strength of the cloths. Our Consumer Care team is available to find out more and to see how we can help you. When you get a chance, please contact our team here: 1-877-642-6886 (Monday through Friday 8am – 4pm CT).

Jan 8, 2021
Reviewer name: skyblossom1177
5 out of 5 stars
5 out of 5 stars review

Toilet Paper’s Best Friend

[This review was collected as part of a promotion.] I really enjoyed using these flushable wipes from Cottonelle! I love how sturdy the wipes were while using but easily broke up when flushed. It did the job of cleaning without irritating or having a harsh scent. I would definitely recommend adding these to your toilet paper combo.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Apr 26, 2025
Reviewer name: rosat47_544
5 out of 5 stars
5 out of 5 stars review

Manageable material

[This review was collected as part of a promotion.] This wipes are soft enough to be used as a cleaning sensitive area with out cause any allergies and the fact that is no fragrances on it is a plus, its like paper but wet ones its flushable just use it and drop it on toilet after used, packaging its perfect make it easy just closes it back on, no space to dry up.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Sep 8, 2020
Reviewer name: Beware of Buttwipees
1 out of 5 stars
1 out of 5 stars review

Break down? I don't think so

So cottonelle claims that their product breaks down after flushing. Well according to our septic company. This is not true. Right now, I am facing close to 6k in septic repairs for a collapsed line. When the company came to pump our septic they found..."flushable wipes". Now, they are absolutely as described. But when it comes to the flushable part, not so much. The really sad part to all this. My family could lose our home, understandably bout landlord is livid.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Oh no! Our Cottonelle brand flushable wipes are designed to break down as they move through properly maintained systems. This happens due to a patented technology that keeps them strong in the package and during use, but allows them to lose strength after flushing. Because your experience is different from what we'd expect and we take these matters seriously, we'd love to speak with you directly to learn more and see if we can help. Please give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST). We look forward to working with you.

Dec 31, 2020
Reviewer name: HonestReviewer3
5 out of 5 stars
5 out of 5 stars review

Wonderful Wipes

[This review was collected as part of a promotion.] These wipes were perfect. They were not too wet, felt smooth, and kept my sensitive skin protected against chemicals. Another unexpected bonus was that they did not feel cool either. I definitely recommend using them.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 29, 2020
Reviewer name: Lindsay092
1 out of 5 stars
1 out of 5 stars review

Easy to tear, feels messy

[This review was collected as part of a promotion.] Packaging was a simple design however the opening to the wipes wasn't adequate as it was very difficult to get the product out. I had trouble getting a grip, even with nails, to pull the first sheet out. It tore multiple times and was a shredded mess that I had to wad up to properly use. The second sheet was just as difficult to get out as the first, as was the third. They did a good enough job cleaning but I had to use the same amount to fully clean as I would have with dry toilet paper. They also left behind a feeling that I needed to use the regular paper to get rid of. Overall this was not a product that I enjoyed or will get again in the future.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

We're disappointed to hear this, Lindsay! We'd love to learn more about why your experience was different from what we'd expect. We can be reached at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST). Thanks!

Jan 4, 2021
Reviewer name: Kate70510
5 out of 5 stars
5 out of 5 stars review

So fresh and so clean!

[This review was collected as part of a promotion.] I love these wipes! I especially love the 14 count on the go pack as it comes in handy for traveling and being away from home! The wipes have a very mild, pleasant smell that is not overwhelming. They did not irritate my skin at all. The wipes left my feeling fresh and smelling clean. I especially like that these wipes start breaking down as soon as you flush them, so they’re safe for your sewer and septic! Definitely will purchase in the future!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Aug 30, 2018
Reviewer name: Donald d
3 out of 5 stars
3 out of 5 stars review

perforation or non perforation what the heck?

I use Cottonelle tp, and Cottonelle wipes. I love the products but i really wish you would label your wipes weather they are perforated or just have the wavy cuts. the wavy cut wipes do not pull out of the dispensers, and are quite annoying to use. if the labels would reflect which ones are which i could make sure i am getting the right ones. frankly why change to non perforated to begin with? they were just fine, now they are a pain and if i cant get the ones that are perforated and pull the next cloth out of the dispenser then i need to find a new brand to use.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand Team

Hi Donald! We did update these wipes with a Wavy CleanRippe Texture, designed to clean better than using dry toilet paper alone. However, we did not change anything with the perforations, and you should be expecting the same great quality. We appreciate your feedback, and we will pass it along to the rest of our team. If you have anymore questions, feel free to give us a call at 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm CT). Thank you!

Jul 20, 2025
Reviewer name: kellykp57_5241
5 out of 5 stars
5 out of 5 stars review

Fresh Clean Feeling

[This review was collected as part of a promotion.] Cottonelle Fresh Wipes are the perfect solution when you're looking for that extra clean, fresh feeling. They’re soft, effective, and give you peace of mind every time you use them. One of the standout features is the packaging—it’s thoughtfully designed to keep the wipes moist and ready to use, even after multiple openings. No more worrying about dried-out wipes halfway through the pack. What I especially appreciate is that these wipes are approved for plumbing, so I don’t have to second-guess whether it's safe to flush them. It’s reassuring to know I can maintain good hygiene without risking plumbing issues. Overall, Cottonelle Fresh Wipes are a must-have in the bathroom—convenient, gentle, and reliable. Highly recommend!

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562