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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes
4.5 out of 5 stars
stars
12.6K ratings7,630 reviews
  1. 5 stars74% (9,284)
  2. 4 stars15% (1,886)
  3. 3 stars5% (629)
  4. 2 stars2% (288)
  5. 1 star4% (543)

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Showing 661-670 of 7,630 reviews
Dec 4, 2019
Reviewer name: Bookwrm
2 out of 5 stars
2 out of 5 stars review

These wipes have changed in quality.

My whole family used to love the flushable wipes but in recent months, we've all noticed how crappy (pun intended) the quality has become. They shred instantly with a first wipe.. Tear easily coming out of package. We are done flushing our money down the toilet. Time to find new flushable wipes.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Providing a wipe that your family loves is our main duty, so it’s disappointing you’re not getting the clean you need. While we haven’t made any recent changes to the durability of our wipes, we want to learn more about what you’re experiencing and help. Please hang on to this recent package and connect with our team at 1-800-452-2245 (weekdays, 8 am - 5 pm CT) when you have a moment. Thank you.

Dec 26, 2020
Reviewer name: Cdm723856
4 out of 5 stars
4 out of 5 stars review

Super clean

[This review was collected as part of a promotion.] Cottonelle flushable wet wipes for great because they have the right amount of thickness, right amount of moisture, and a great texture that leave you clean. They are light scented and no irritation the skin. On top of that toilet friendly easy breakdown.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Feb 9, 2016
Reviewer name: Barbara
1 out of 5 stars
1 out of 5 stars review

Not as good as before

They tear apart before you can get them out of the dispenser. I have to use several and not cost effective nor is as user friendly. I have used them for years but will try something new. I buy them by the case and this last one didn't last long at all. I had to keep putting in a refill and thought it was just my imagination until I started to order more and read the reviews

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Family Care

We appreciate you taking the time to write us a review. Since your experience is not a typical one, we would like to learn more. When you have a moment, please reach out to our Consumer Care Team online at: https://www.cottonelle.com/contact-us or by phone at: 877-642-6886 (Monday through Friday, 8am - 4pm CT). Thank you for being a loyal fan!

Feb 5, 2019
Reviewer name: Alicep
1 out of 5 stars
1 out of 5 stars review

False advertisement....Do not flush these wipes

Over time flushing these wipes will clog your sewer pipes. Recently ours did and cost us $500 in emergency plumbing services and caused $5,800 in damages from backed up sewer into the basement. The plumber told us he sees this all the time. “Safe Flush Technology” is false advertisement. Do not flush these wipes...end of story.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand Team

Hi Alice, this is certainly not the experience we’d expect you to have with our wipes. Our FreshCare Flushable Wipes have been extensively tested to ensure they lose strength and break up when moving through plumbing systems. We assure you that when used as directed, our wipes clear properly maintained toilets, drainlines, sewers and pumps. We’d like to speak with you personally to learn more and see how we can help. Please give us a call at 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm CT). Thank you.

Oct 8, 2016
Reviewer name: Lauraf734
5 out of 5 stars
5 out of 5 stars review

This product was very helpful!

[This review was collected as part of a promotion.] I am currently potty training one child and teaching my oldest (4yo) to be more independent in the bathroom especially since he is in school now, this product really helps him clean himself as opposed to using toilet paper and it helped him get the hang of it! We normally use store brand but the quality isn't as nice.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle

We're glad it's working well for you!

Dec 30, 2020
Reviewer name: Ash198310
5 out of 5 stars
5 out of 5 stars review

Works great!

[This review was collected as part of a promotion.] I love Cottonelle flushable wet wipes. I've tried other brands but they weren't as soft, didn't leave me feeling very clean and weren't flushable. These are amazing and super affordable. I highly recommend you try these. I received this product courtesy of hometesterclub for free in exchange for a review. All opinions are my own.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 22, 2020
Reviewer name: Jennialdo1
5 out of 5 stars
5 out of 5 stars review

Clean to go

[This review was collected as part of a promotion.] Not only is it 100% flushable but there is no harsh chemicals and the cleaning of ripples texture made me feel confident and clean to go about my day I fully recommend it especially if you’re on the go

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 29, 2020
Reviewer name: Shell3
5 out of 5 stars
5 out of 5 stars review

No mess

[This review was collected as part of a promotion.] I liked that I was picked to try Cottonelle Flushable Wet Wipes for my honest review, as I have never tried any flushable wipes yet and love to try new products! Cottonelle is a brand that I already use and trust so I'm not surprised that the quality is great! Nice thick wipes that is equally moist makes a perfect wipes with no yucky messes. A wipe that is safe for your septic is awesome too making your bathroom time a non messy breeze!!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 21, 2020
Reviewer name: Jackie2710
2 out of 5 stars
2 out of 5 stars review

Cottonelle Flushable Wet Wipes Review

[This review was collected as part of a promotion.] The wipes are good as far as leaving you with that clean feeling. However, they are small and thin. They rip easily and get your hands messy, when they shouldn't be. They flush good, but that's because they are thinner than toilet paper. I would not recommend these to wipe your bottom. They are not strong enough, unless you double them, but then you are spending more money than you would buying normal baby wipes.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Oct 19, 2019
Reviewer name: Dissappointed
1 out of 5 stars
1 out of 5 stars review

Progressively worse

We have used this product for years and the longer we have used them, the worse they have gotten. With each pack, there would be many, many times when the sheets would not separate as you try to pull them out of the dispenser. However, this last pack is by far the worst ever, not a single sheet will come apart without separating (two ply turning into one ply) and tearing apart, and not at the serrations. You can't even get the sheets apart to put the corner in the dispenser without it tearing apart. The stamp on the bottom is BI914404X-01 2253 and the bar code is 0 3600041777 7.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Oh no, this certainly doesn't sound right. Please reach out to us directly so we can learn more about why your experience was different from what we'd expect, 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST). Thank you!