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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes

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Showing 2,911-2,920 of 7,601 reviews
Jan 5, 2022
WhiteRabbit734
3 out of 5 stars review

NOT SEPTIC SAFE!!

[This review was collected as part of a promotion.] Don't get me wrong, I LOVE these. I love that I leave the bathroom feeling fresh and clean. However, I do have a home and we do have a septic tank. I've never had problems with my tank in the 12 years that I've lived here. But when I started using Cottonelle Flushable Wipes it was no time I had to call a plumber who had to dig up one of our septic pipes and flush it out. You guessed it, the culprit was these wipes were NOT disentigrating as they should have been. The plumber said he sees this all of the time, and that we should play it safe and NEVER believe everything we read not even from a reputable brand as Cottonelle.Oh and that wasn't even the worst part ..you should have seen our BILL!!!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Kimberly Clark

Hi WhiteRabbit734, We can understand what a frustrating experience this must’ve been and we want to help. When you have a moment, please share some additional details about what happened with our team at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.cottonelle.com/contact-us. In the meantime, it may help knowing that plumbers who have examined the difference between non-flushable baby wipes and Cottonelle® flushable wipes recognize our products as fully flushable and compatible with properly-functioning plumbing systems. We hope to hear from you soon. Thank you.

Dec 30, 2020
Judycim9
5 out of 5 stars review

Flushable wet wipes Cottonelle.

[This review was collected as part of a promotion.] I like the fact that there soft to the touch not rough like other wipes. Just the right amount of wetness not liquidity or dry. Easy to take or leave at home. I will even use it for my face that’s how soft and clean I after one use.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
May 15, 2018
njf2881
5 out of 5 stars review

soft and strong

[This review was collected as part of a promotion.] They are the perfect size They make you feel clean They are so so soft and gentle but at the same time they did not rip or tear. No residue left behind after use. They worked out really great and was very gentile on the skin.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 21, 2020
comehere6
5 out of 5 stars review

Great addition to my bathroom routine

[This review was collected as part of a promotion.] I received a trial sample of Cottonelle Flushable Wet Wipes from Home Tester Club to try. I very much enjoyed using this wet wipe in addition to my toilet paper - it leaves me feeling quite fresh and clean. I also like the scent which doesn't have a "powder" note to it. I currently use another club store brand which I really like but these are a great substitute!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 28, 2020
Shy731
5 out of 5 stars review

Soothing and effective...

[This review was collected as part of a promotion.] I used to use these wipes years ago and forgot how much I like them. They are non-irritating and comfortable to use. They are nice and moist without being drippy, and the texture cleans nicely. They flush easily without clogging our finicky plumbing.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Oct 5, 2016
Raybaby326
5 out of 5 stars review

Mama's must have!

[This review was collected as part of a promotion.] This product is a must have for anyone with toddlers especially during potty training! Although the entire family uses the flushable wipes because it keeps us feeling clean and refreshed. So much thicker than the off brands we have bought in the past. We love Cottonelle!

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Feb 2, 2021
Oustreet8
5 out of 5 stars review

Clean.......YES IT DOES THE JOB...

[This review was collected as part of a promotion.] We have these and use daily. And have for 10 years my youngest so 19 cannot use T.P as he is allergic. So these he is not and they are AWESOME SO WE ALL USE BECAUSE THEY FLUSH AND THEY CLEAN SO MU H BETTER THEN TOILET PAPER.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 21, 2020
Justgg2
5 out of 5 stars review

Soft Wipes

[This review was collected as part of a promotion.] These Cottonelle® Flushable Wet Wipes are really soft and smell good. They left me feeling confident that I was clean. The only negative I have is they tear very easily when trying to remove them from the packet.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 1, 2021
Erin9
3 out of 5 stars review

Not /Actually/ Good For Plumbing

[This review was collected as part of a promotion.] More or less just saying this again, but while I do like these, I would suggest throwing them away after use instead of flushing them as they will still clog your toilet if you use them too frequently. More than like, 2 wipes per week will back things up and you'll have to break out the plunger.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Kimberly Clark

Hi Erin9, Our Cottonelle flushable wipes have been extensively tested to start breaking down after flushing so this isn’t something we’d expect. We'd like the chance to learn more about your experience, could you please give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.cottonelle.com/contact-us?

Oct 24, 2015
kite girl
1 out of 5 stars review

No info on how to refill the upright dispenser

I thought this upright dispenser was a nice design with a small footprint. It doesn't dispense through the hole, though, at all. Every cloth tears into shreds. There's no info on how to refill the dispenser, either--not on the package, not on the website. I can't even tell which product might BE the actual refills for the dispenser. Having been stupid enough to imagine the refill would perform better than the pre-filled dispenser, I am furious and won't ever buy these products again. I'm on a tiny fixed income, disabled, and the several dollars I've wasted on Fresh Care hits hard.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Family Care

Hello, kite girl. We appreciate your feedback and thoughtful review of our Cottonelle Fresh Care Flushable Cleansing Cloths. Providing our consumers with the highest quality product possible is very important to us. The experience you've described is unfortunate and not what we would expect to hear about our product. We'd love the opportunity to speak with you to learn a bit more about the experience you've had with our product and see if we can't keep you in the Cottonelle family. When you have some time, please contact our Consumer Care team here, https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday, 8am - 4pm CT). Thanks!