Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes
4.5 out of 5 stars
stars
12.6K ratings7,630 reviews
  1. 5 stars74% (9,289)
  2. 4 stars15% (1,888)
  3. 3 stars5% (629)
  4. 2 stars2% (288)
  5. 1 star4% (544)

Member photos

  • +171 images
Sort by |
Showing 2,501-2,510 of 7,630 reviews
Dec 22, 2020
Reviewer name: Robin11255
2 out of 5 stars
2 out of 5 stars review

Cottonelle wipes Thanks but no thanks

[This review was collected as part of a promotion.] The smell of the cottonelle wipes is wonderful The moistness is great But I really hate the fact that they break up before you can get them out of the pack that is the only reason I would not recommend them and I would not buy them

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Thank you for taking the time to write this review. We truly appreciate your honesty and feedback. Please know that this is not typical of our products and we'd love to make this up to you. Please feel free to give us a call at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST) so we can chat one-on-one. Thank you!

Jan 4, 2020
Reviewer name: Caedmom
1 out of 5 stars
1 out of 5 stars review

Misleading Packaging

I stopped using these wipes after I read that they were causing trouble and damage in sewers and water systems. I was excited to see these ones labelled as "flushable" and assumed the formula must've been changed. To see the difference, I placed a wipe in a glass of water and after 30 minutes it still had not broken down at all. Shame on Cottonelle for misleading consumers with confusing marketing tactics. Yes, you can technically flush these, making them indeed "flushable" but let's be very clear, they DO NOT BREAK DOWN.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Hi, Caedmom. Our wipes are specially designed to break down as they move through the system due to a patented technology that keeps them strong in the package and during use, but allows them to lose strength after flushing. Plumbers recognize our flushable wipes as fully flushable and compatible with properly-functioning home plumbing systems. You can learn more about our tests at the bottom of this link:   https://www.kimberly-clark.com/en/news/media-resources/safe-to-flush Thank you.

Dec 23, 2020
Reviewer name: MarieD10
5 out of 5 stars
5 out of 5 stars review

Fresh scent & gentle

[This review was collected as part of a promotion.] As a mom of a 4 year old girl, I have tried a few different flushable wipe brands for her. The Cottonelle wipes are now my choice! They don't rip when my daughter tries to get them out of the packaging, and they are much softer than others we've used. I really like the fresh, clean scent of these ones, and they do not irritate my daughters skin. I am very happy with these flushable wet wipes and am now a customer!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Jan 4, 2021
Reviewer name: Frankeegirl8
5 out of 5 stars
5 out of 5 stars review

The only true flushable wipe

[This review was collected as part of a promotion.] The design of the wipe made cleaning much easier and less wipes were needed to get clean. I love that it is safe on the sewer system and immediately starts to break down and wont clog. I also love t hff at there are no harsh chemicals and they dont contain any plastic.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Jan 12, 2021
Reviewer name: Marissa53
5 out of 5 stars
5 out of 5 stars review

Actually flushable!

[This review was collected as part of a promotion.] Finally! Truly flushable wipes! I’ve bought countless “flushable” wipes and always test them before using. I put a single wipe in a bowl of water and see if they disintegrate. Usually wipes stay completely intact even after a week. These wipes fell apart in just a day! Finally a wipe I can use and not worry about clogging my toilet and needing a costly plumbing repair

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 24, 2020
Reviewer name: werdys7
5 out of 5 stars
5 out of 5 stars review

Cottonelle Flushable Wet Wipes

[This review was collected as part of a promotion.] My family has used flushable wet wipes for a while now. We just tried the new Cottonelle Flushable Wet Wipes. Compared to all the other flushable wipes we have used these are the best that we have tried yet. They were not only moist but they were strong and durable. That they flush also was just another reason we will use these from now on

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Jan 28, 2020
Reviewer name: ScentSensitivie
1 out of 5 stars
1 out of 5 stars review

Where is FRESHCARE? These stink!

Please bring back FreshCare! These other wipes that have taken their place are too fragranced. I have an allergic reaction just being near them. I would never put this on my skin. These formula is awful. Please consider your customers with fragrance sensitivity and bring back FreshCare!

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Keeping our fans comfortable is our #1 priority and what you describe is definitely not what we’d expect. While we hope you’re feeling better, we would like to learn more about your experience and help. When you have a moment, please hang on to your recent purchase and connect with our team at 1-877-642-6886 (weekdays, 8:00am – 5:00pm CST). Thank you!

Dec 23, 2020
Reviewer name: Tinkababy2526
5 out of 5 stars
5 out of 5 stars review

The vest wipes ever

[This review was collected as part of a promotion.] These wipes are great. They are easy to use and leaves you feeling clean and confident. They have the right amount of moisture and are non-irritating. They are the right size and you only need to use one to feel clean and fresh, best of all they are flushable

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 22, 2020
Reviewer name: Rdemers8
5 out of 5 stars
5 out of 5 stars review

Gentle and Pleasing To The Skin..

[This review was collected as part of a promotion.] The Cotonelle Flushable Wet Wipes are great. I like that they are gentle on my skin but strong enough to clean my bottom. They have a light, gentle smell thats very pleasing. Also flushable with no problem.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 28, 2020
Reviewer name: Junie144
4 out of 5 stars
4 out of 5 stars review

Great travel pack

[This review was collected as part of a promotion.] I like that Cottonelle came out with a travel pack as thats much easier for my family to toss in a suitcase or bag for trips. The wipes had good strength, were not overwhelming in scent, and were moist. I don’t know that I can say they are any better than other brands of wet wipes (we’ve used them all), but I like having a travel option and Cottonelle is the brand of dry toilet paper that we buy.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562