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Customer reviews for Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes for
Cottonelle Freshcare Flushable Wipes, 12 ct., 504 wipes

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Jan 4, 2021
Smoochielou7
4 out of 5 stars review

Wiping with the Greatest of Ease

[This review was collected as part of a promotion.] I am impressed with the overall texture of the wipe. I was expecting it to be a bit harsh as I use a baby wipe on my butt most times. However it did not disappoint at all. It was the right thickness and strength. It did not break when wiping which was a definite plus! I was extremely worried about the scent, but was pleasantly surprised. Most wipes are horribly scented, but this was a scent I could live with most definitely!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Jun 24, 2013
Richard
1 out of 5 stars review

Cloggs septic systems

A few months after flushing the wipes down my toilets and into my septic system it clogged the underground filter. I had the 1000 gallon storage tank pumped and it was disgustingly obvious that the Cottonelle wipes were the culprit. They do not break down like toilet paper or even close. Do not use them if you are on a septic system. If you read Kimberly Clark's claim for septic systems you will see that it is written to confuse the consumer. It focuses on "flushability" which only gets these things down the toilet but not through a septic system.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
Aug 18, 2021
JJ70
1 out of 5 stars review

These are not flushable.

These truly do not break down until a least a month. I own a campground and have septic. So far we have put out $1900 because the pipes are clogged I tested one in water and a month later it still wasn't broken down. They are also affecting public sewers. Please do not use unless you are putting in your trash.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

We’re disappointed to hear about this, JJ70, because our Cottonelle flushable wipes have been extensively tested to start breaking down after flushing, so it isn’t something we’d expect and we’d like to try to help. When you have a chance, please give us a call at 1-877-642-6886 (8 am - 5 pm CT), or contact us at https://www.cottonelle.com/en-us/contact-us. Thanks, and we look forward to hearing from you soon.

Dec 4, 2019
Bookwrm
2 out of 5 stars review

These wipes have changed in quality.

My whole family used to love the flushable wipes but in recent months, we've all noticed how crappy (pun intended) the quality has become. They shred instantly with a first wipe.. Tear easily coming out of package. We are done flushing our money down the toilet. Time to find new flushable wipes.

Review from cottonelle.com
Helpful?5M0O0CZTABU03600048562
reply from Cottonelle Brand

Providing a wipe that your family loves is our main duty, so it’s disappointing you’re not getting the clean you need. While we haven’t made any recent changes to the durability of our wipes, we want to learn more about what you’re experiencing and help. Please hang on to this recent package and connect with our team at 1-800-452-2245 (weekdays, 8 am - 5 pm CT) when you have a moment. Thank you.

Dec 21, 2020
sharonkim16
4 out of 5 stars review

A must for a clean bum!

[This review was collected as part of a promotion.] Citronella Flushable Wet Wipes are proven to be safe for septic tanks, and are gentle enough not to irritate skin. It left me feeling clean and no harsh chemical smell left behind. They could be a little thicker, yet they did their job. I would recommend Cottonelle Flushable Wet Wipes.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 21, 2020
shoppingjunkie59
5 out of 5 stars review

BEST Wet Wipes, out there, a must buy!

[This review was collected as part of a promotion.] I got my sample of Cottonelle Flushable Wet Wipes, from Home Tester Club, and tried them! I found a new LOVE, these work so well, septic safe, and safe for my sensitive skin. There are no harsh chemicals, no dye or alcohol, are paraben free, 100% flushable, the texture is GREAT, and they are wet enough, to do the job! I feel so clean after using these, and love the light scent, and the only flushable wipe endorsed by a WasteWater utility ( JEA ), a must for my sewer/septic! LOVE that they are made with water & renewable plant-based fibers, its the perfect flushable wet wipe, for me and my family! Will be telling everyone I know, to buy these, because everyone I know loves to feel clean & fresh :-)!!

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 23, 2020
HonkyTonkMan9729
5 out of 5 stars review

Cottonelle "Fresh & Clean" Wipes

[This review was collected as part of a promotion.] I really like Everything about the Cottonelle Flushable wipes. They are an appropriate size and Texture. Love the Quality, even the packaging that they came in was very well engineered and comfortable to handle.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 25, 2020
Rebecca1014
5 out of 5 stars review

These are wonderful wet wipes!

[This review was collected as part of a promotion.] Cottonelle Flushable Wet Wipes exceeded my expectations. I found them to be the perfect amount of moisture, size, and texture. They also have a really pretty apple-like scent. I can tell that they won’t clog up the septic system because they are sort of delicate.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Dec 23, 2020
KarlaF5
3 out of 5 stars review

Flushable wipes

[This review was collected as part of a promotion.] I really like the texture of the wipes and I love the fact that they come in a compact travel package that would be super easy to toss in your bag and use on the go. However, they were really hard to get out of the package without tearing and by the time I got it out of the package, I was left with a tiny shred of wipe. It is soft and gentle to use on sensitive, irritated skin and does not cause any burning issues. It does leave a bit of a residue behind and I don't love that feeling.

Review from Home Tester Club
Helpful?5M0O0CZTABU03600048562
Nov 2, 2021
Shopping in Niceville
1 out of 5 stars review

Very bad new design

These wipes have a new design where wipes are individually cut and stacked in package. This new design makes it impossible to pull out a wipe without tearing it. I don’t understand why a company would destroy a good product in this manner. The old version was a 5 star. This new version is a zero.

Helpful?5M0O0CZTABU03600048562
reply from CottonelleExpert

Thanks for being a fan of ours. We're sad to hear this though, because we always want you to be happy when using our product. Feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we an learn more about what's going on and try to help. Thank you.